Parts Identification Specialist

3 weeks ago


Minneapolis, United States Daikin Applied Full time

Job Description Make your mark at the world’s largest HVAC company. Daikin Applied is seeking a Parts Specialist ID II role that is critical to the success of the Parts Division. The Parts Specialist provides timely replacement parts information to the Field Representatives using various resources including replacement parts lists and product engineering and product documentation catalogues. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor Location: Remote, MN Preferred What you will do: Maintains customer satisfaction by identifying replacement parts or recommending retrofit of existing parts. Advises all personnel of any changes pertaining to Parts identification via written communication. Maintains excellent working knowledge of all computer programs related to Parts activity. Maintains current on product knowledge as it relates to their Parts ID job. Demonstrates a commitment to act as mentor to other members within the group. Assures that other internal people in the Service Parts and Warranty Section are familiar with the computer programs and procedures concerning product part identification. Collaborates effectively with customers and Engineering staff to ensure the proper parts are identified. Documents identification of parts to the customer via a Help Desk based software system. Requests are received via e-mail & phone in a fast-paced environment. What’s in it for you: Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more. The ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Minimum Qualifications: High School Diploma or GED. 3+ years of related experience. Work visa sponsorship is not available for this position. Preferred Qualifications: 1+ year of Oracle or SAP. 1+ year of Salesforce. Work experience in an Agile environment. About Us: Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. We invest in our people, and our people invest in our customers and communities. This mutual commitment is the reason for our dynamic growth. So is an inclusive culture that encourages everyone to come to work as their whole selves and come together as a team that welcomes unique ideas, perspectives and backgrounds. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. Equal Employment Opportunity: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law. #J-18808-Ljbffr


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