Customer Service Representative
2 months ago
DEPARTMENT:Front End
REPORTS TO:Store Director/Bookkeeper
FLSA STATUS:Non-Exempt
JOB SUMMARY:
To provide and maintain high standards of customer service throughout the front end operations.To supervise and direct all front end personnel and activities.
ESSENTIAL JOB FUNCTIONS:
1)Promote customer goodwill by providing high standards of customer service.
2)Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.
3)Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.
4)Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.
5)Delegate responsibilities to cashiers as prescribed by store management.
6)Conduct training programs for new associates, as well as associates already on board.
7)Assist cashiers with price checks.
8)Keep store management and scan coordinator informed of all pricing problems.
9)Assist customers with returned merchandise, over rings, and overcharges.
10)Approve customer checks and enforce check cashing policies.
11)Maintain a regular cleaning schedule and overall good housekeeping of the front end.
12)Order and control front end supplies (register paper, ribbons, etc.)
13)Greet and customers and be observant of people in the store.
14)Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1)Provide for proper staffing of Service Center and provide proper training for ActingCustomer Service Supervisor.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1)Strong oral and written communication skills for dealing with customers, employees, and Vendors.
2)Strong analytical and mathematics skills for conducting accurate audits.
3)Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.
COMPENSATION:
- $15 - $18 per hour
- Sunday $1 premium
-
Customer Service Representative
1 month ago
Chestertown, Maryland, United States LaMotte Full timeJob Title: Customer Service RepresentativeLaMotte is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key...
-
Customer Service Representative
2 weeks ago
Chestertown, Maryland, United States LaMotte Full timeJob Title: Customer Service RepresentativeLaMotte is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...
-
Customer Service Representative
2 weeks ago
Chestertown, Maryland, United States LaMotte Full timeJob Title: Customer Service RepresentativeLaMotte is seeking a highly skilled Customer Service Representative to serve as the primary point of contact for customers. The ideal candidate will possess excellent communication skills, a strong knowledge of customer service principles, and the ability to work effectively in a fast-paced environment.Key...
-
Technical Customer Service Representative
3 weeks ago
Chestertown, United States Dixon Incorporated Full timeDixon is looking for a Customer Service Representative to join our team in Chestertown, MD! The Technical Customer Service Representative team provides world-class service to both external and internal customers. Responsibilities include order entry, Customer Service, Customer Service Representative, Technical, Representative, Technical Support, Mechanical,...
-
Customer Service Representative
1 month ago
Chestertown, United States LaMotte Full timeJob Title: Customer Service Representative Department: Customer Service Reports To: Customer Service Manager Schedule: Monday through Friday, 8:15am to 5pm. Position Summary: The Customer Service Representative is to serve as LaMotte's initial and primary contact with customers, and present LaMotte in a professional, knowledgeable, and courteous manner at...
-
Customer Service Representative
2 weeks ago
Chestertown, United States LaMotte Full timeJob Title: Customer Service Representative Department: Customer Service Reports To: Customer Service Manager Schedule: Monday through Friday, 8:15am to 5pm. Pay Rate: $16 - $20 per hour Position Summary: The Customer Service Representative is to serve as LaMotte's initial and primary contact with customers, and present LaMotte in a professional,...
-
Customer Service Representative
3 weeks ago
Chestertown, Maryland, United States Domino's Franchise Full timeJob OverviewWe are seeking a highly motivated and energetic Customer Service Representative to join our Domino's Franchise team.Key ResponsibilitiesTaking customer orders with a smilePreparing and serving food to our valued customersMaintaining a clean and organized workspaceHandling customer inquiries and resolving issues in a professional...
-
Customer Service Representative
3 weeks ago
Chestertown, Maryland, United States Domino's Franchise Full timeJob OverviewWe are seeking a highly motivated and energetic Customer Service Representative to join our Domino's Franchise team.Key Responsibilities:Taking customer orders with a smileMaking food to our high standardsCleaning up and maintaining a safe working environmentFolding boxes and preparing for deliveryWhat We Offer:A competitive salary and benefits...
-
Customer Service Representative
2 weeks ago
Chestertown, Maryland, United States Carroll Independent Fuel Co. Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Carroll Independent Fuel Co. in Chestertown, MD.Key Responsibilities:Provide exceptional customer service and ensure a positive shopping experience for all customers.Operate a cash register and process transactions accurately and...
-
Customer Service Representative
4 weeks ago
Chestertown, Maryland, United States Walgreens Full timeCustomer Service Associate Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences, providing courteous and efficient checkout services, and recommending products to customers. This role is ideal for individuals who enjoy working in a fast-paced retail environment and are...
-
Customer Service Representative
2 weeks ago
Chestertown, Maryland, United States PNC Full timeJob DescriptionJob Title: Part Time TellerJob Summary: We are seeking a highly motivated and customer-focused Part Time Teller to join our team at PNC. As a Part Time Teller, you will be responsible for providing exceptional customer service, accurately performing high-volume customer banking transactions, and educating customers on new technology and...
-
Customer Service Representative
3 weeks ago
Chestertown, Maryland, United States Washington College Full timeJob SummaryWashington College is seeking a highly motivated and customer-focused individual to join our Dining Services team as a Retail Food Service Worker. This is a fantastic opportunity to work in a fast-paced and supportive environment, providing excellent service to our students, faculty, and staff.Key ResponsibilitiesGreet customers and take orders in...
-
Customer Service Manager
1 month ago
Chestertown, Maryland, United States Redner's Full timeCustomer Service Manager Job SummaryTo provide exceptional customer service and maintain high standards of courtesy throughout the front end operations. Supervise and direct all front end personnel and activities to ensure consistent application of customer service standards.Key Responsibilities:Promote customer goodwill by providing high standards of...
-
Customer Service Manager
3 weeks ago
Chestertown, Maryland, United States Redner's Full timeCustomer Service ManagerAt Redner's, we're committed to delivering exceptional customer experiences. As a Customer Service Manager, you'll play a vital role in ensuring our front-end operations run smoothly and efficiently.Key Responsibilities:Provide top-notch customer service and maintain high standards of courtesySupervise and schedule front-end personnel...
-
Automotive Service Representative
2 weeks ago
Chestertown, Maryland, United States ELB Automotive Inc Full timeJob SummaryAs a key member of our team at ELB Automotive Inc, the Service Writer will serve as a customer relationship manager, responsible for scheduling appointments, writing estimates, and conveying all necessary information to customers. The ideal candidate will possess excellent communication and customer service skills, as well as computer literacy and...
-
Customer Experience Specialist
4 weeks ago
Chestertown, Maryland, United States Domino's Franchise Full timeJob OverviewWe are seeking a highly motivated and energetic individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesTaking customer orders and ensuring accuracy...
-
Customer Support Associate
2 months ago
Chestertown, Maryland, United States Domino's Franchise Full timeJob OverviewWe are seeking enthusiastic and dedicated individuals to join our team as Customer Service Representatives. In this role, you will be responsible for:Processing Customer Orders: Accurately taking and managing customer requests.Food Preparation: Assisting in the preparation of food items to ensure quality and satisfaction.Maintaining Cleanliness:...
-
Tax Service Representative
3 weeks ago
Chestertown, Maryland, United States H&R Block Full time{"title": "Receptionist - Tax Services", "description": "At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.We are...
-
Patient Accounts Representative
1 month ago
Chestertown, Maryland, United States Chesapeake Oncology Hematology Associates Full timeJob Title: Patient Accounts RepresentativeWe are seeking a skilled and detail-oriented Patient Accounts Representative to join our team at Chesapeake Oncology Hematology Associates.Key Responsibilities:Insurance Knowledge: Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.Payment Posting:...
-
Billing Representative
2 weeks ago
Chestertown, United States Chesapeake Oncology Hematology Associates Full timeJob Description Job Opening: Patient Accounts Representative/Accounts Receivable We are seeking a skilled and detail-oriented Patient Accounts Representative/Accounts Receivable professional to join our team. The ideal candidate should possess the following qualifications and be proficient in the responsibilities outlined below:Key Responsibilities: ...