We have other current jobs related to this field that you can find below

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    2 months ago

    Gilbert, Arizona, United States CooperVision, Inc Full time

    Why Work With UsAs a Great Place to Work, our environment recognizes each employee as a vital member of the team. Integrity and respect are fundamental to our working relationships. We are friendly, inventive, and dedicated. We don't quit until the job is done right Our lenses don't just change vision, they change lives. Join a team that is passionate about...

  • Store Customer Service Specialist

    1 week ago

    Gilbert, United States The Sherwin-Williams Company Full time

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  • Bilingual Customer Service Specialist

    2 weeks ago

    Gilbert, United States The Sherwin-Williams Company Full time

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  • Customer Service Representative

    3 months ago

    Gilbert, United States Waste Service Full time

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  • Bilingual Customer Service Specialist

    3 weeks ago

    Gilbert, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    4 days ago

    Gilbert, United States Sherwin-Williams Full time

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  • Customer Success Specialist

    3 months ago

    Gilbert, United States VIVAHR Full time

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  • Customer Service Advocate

    3 days ago

    Gilbert, Arizona, United States Serenity Healthcare Full time

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  • Dispatcher/ Billing Specialist

    3 months ago

    Gilbert, United States Anytime Home Service Full time

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  • Customer Experience Specialist

    3 months ago

    Gilbert, United States Best Buy Full time

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  • Customer Success Specialist

    3 months ago

    Gilbert, United States VIVAHR Careers Full time

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  • Customer Care Specialist

    1 day ago

    Gilbert, United States Serenity Healthcare, LLC Full time

    Customer Care Specialist Location: Gilbert, AZ Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for...

  • Customer Service Specialist

    1 month ago

    Gilbert, United States BRAD HALL COMPANIES Full time

    Job DetailsJob Location SP Gilbert - Gilbert, AZ Position Type Full Time Travel Percentage None Job Shift Any Job Category Sales DescriptionJob Summary Support and assist in various administrative tasks. In addition, support warehouse and storage processes and responsibilities. Duties and Responsibilities Essential Interact directly with customers by...

  • Customer Care Specialist

    2 weeks ago

    Gilbert, United States Serenity Healthcare Full time

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  • Customer Care Specialist

    2 months ago

    Gilbert, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Care SpecialistLocation: Gilbert, AZLearn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are...

  • Customer Engagement Specialist

    3 days ago

    Gilbert, Arizona, United States Vivint Full time

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  • Customer Service Lead

    2 months ago

    Gilbert, United States Ascend Learning Full time

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  • Customer Service Representative

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    Gilbert, United States Ascend Learning Full time

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  • Emergency Vehicle Maintenance Specialist

    3 days ago

    Gilbert, Arizona, United States Professional Sales & Service Full time

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  • CustomerCanine Service Specialist

    1 month ago

    Gilbert, United States Born to Run Full time

    Benefits: 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Health insurance Paid time off Training & development Vision insurance Benefits/Perks Flexible Scheduling Competitive Compensation with Additional benefits Fun Working Environment Interact with Dogs Job Summary Are you a dog-lover with a...

Customer Service Specialist

2 months ago

Gilbert, United States Cooper Companies Full time

Job Description Why Work With Us As a Great Place to Work, our environment recognizes each employee as a vital member of the team. Integrity and respect are fundamental to our working relationships. We are friendly, inventive, and dedicated. We don't quit until the job is done right Our lenses don't just change vision, they change lives. Join a team that is passionate about improving other's visual health and quality of life. JOB SUMMARY This is a Customer Service Specialist role and is responsible for providing optimal quality customer experience for all communication channels (phone, fax, email, webchat, and correspondence) from internal and external customers; including but not limited to, assisting customer with inquiries, placing orders, updates on latest product offerings or promotions, pending order status, pricing questions, updating of account information and any internal follow up to exceed customer needs and expectations. In this role, you will support team concepts and the goals and objectives of the Customer Service department. Responsibilities ESSENTIAL FUNCTIONS Handling inbound calls from customers calling from doctor's office regarding their accounts or orders Provide First Contact Resolution whenever possible for all communication channels as applicable Adhere to the applicable Quality Assurance Guidelines to ensure we are providing quality service that enhances the customer experience and promotes the CooperVision brand. Responsible for meeting department productivity and quality standards/metrics for all applicable responsibilities/functions Possess and effectively utilize knowledge of current policies and procedures within Customer Service Work with multiple computer applications; working with latest client management software applications to enhance delivery of service to our customers Update/utilize applications/systems as necessary to reflect/retrieve accurate information Assist customer with questions and issues - Identify customer problems and use proper techniques in decision making to resolve Identify service errors and report/resolve appropriately Up-sells products and services for promotions/discontinuations or contests, as required Maintain knowledge of all products, prices, accessories and literature, shipment and availability of product, policies and procedures to effectively service the customer Ability to learn and take on additional responsibilities and other projects; complete as assigned Demonstrate and exemplify professionalism in performance and attitude; including accountability, initiative and teamwork As business needs dictate, works extended hours to complete daily department goals or tasks to include overtime Qualifications QUALIFICATIONS Knowledge, Skills and Abilities: Background in order entry/order management using an ERP system is a plus Familiarity with MS Dynamics ERP or similar system is a plus Knowledge of the eyecare industry is a plus 1 year background in telephone customer service or equivalent strongly preferred 1 year experience in a goal-driven and customer-focused environment strongly preferred Proficient computer keyboarding skills, including proficiency with Microsoft Office suite (Word, Excel, Outlook, Teams) and comfort with web-based video conferencing (Teams, Webex, etc.) Demonstrated proficiency in email correspondence Strong attention to detail Exceptional written and verbal communication skills Demonstrated analytical and problem-solving ability Excellent telephone presence and a high degree of professionalism Effective organization, planning, and time management skills Strong ability to multi-task Ability to thrive in a fast-paced environment Highly adaptable to change, with a tolerance for stress Ability to work independently under limited supervision, as well as strong interpersonal collaboration skills Ability to learn independently, and to expand knowledge of new products, processes, procedures, and tools Fluency in written and spoken English Fluency in written and spoken Spanish or French a plus (may be required based on company need) Work Environment: This is a full-time onsite role. Hybrid remote scheduling may be available based on business needs and ability to maintain appropriate home-office environment. Prolonged periods of sitting at a desk and working on a computer, with break and lunch periods scheduled to ensure consistent department availability to customer needs. Occasional need to lift up to 15 pounds. EDUCATION High school diploma or equivalent required College degree preferred Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/Veteran LI-AK1 About Us CooperVision is a global leader in the contact lens industry, dedicated to helping improve the way people see every day. Achieving that goal takes the collaboration of team members with wide-ranging skills; from scientists and researchers, to manufacturing and operations experts, to sales and marketing professionals. At CooperVision, our effort to improve lives begins with our employees. We are committed to developing people as a key global differentiator and our most important asset. We empower employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive benefits, and with a special focus on wellness. Our commitment to our core values and a diverse, inclusive, employee-centric culture fuel a deeply engaged, high performing organization. CooperVision employees pride themselves on being proactive, innovative, flexible and friendly. That's a strong reflection of our corporate culture-and part of the reason CooperVision may be a great workplace for you.