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CustomerCanine Service Specialist

1 month ago

Gilbert, United States Born to Run Full time

Benefits:

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Benefits/Perks

Flexible Scheduling

Competitive Compensation with Additional benefits

Fun Working Environment

Interact with Dogs

Job Summary Are you a dog-lover with a passion for customer service? If so, we’d like to hear from you We are seeking an outgoing and organized individual to be the Customer/Canine Service Specialist at our established dog daycare and overnight care facility. As the CSS, you will be the first point of contact for our customers. You will greet pet owners and check in pets, prepare guest accomodations, schedule appointments, process payments, and generally ensure that our facility is a welcoming place.

Responsibilities

Greet and chat with guests as they arrive

Welcome dogs in and escort them to their playgroup

Collect and confirm pet and owner information

Manage and record pet belongings

Answer phones and emails

Schedule, confirm, and cancel appointments

Process payments

Maintain reception desk and lobby

Other administrative duties, as assigned

Qualifications

Excellent customer service skills

Effective communication with clients and coworkers

Comfortable working with dogs

Thrive while multi-tasking during busy hours

Self-propelled

Detail-oriented

Proficient computer skills

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