Patient Service Representative
1 week ago
Central Ohio Primary Care Physicians is seeking a Patient Service Representative for our Associated Pediatrics office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This role is PT working Tuesday, Thursday and Friday first shift hours and covering shifts as needed. Essential Duties and Responsibilities:•Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.•Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. •Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. •Collect copays, deductibles and/or outstanding balances. •Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.•Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.•Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.•Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Qualifications:Experience, Education, Licensures & Certifications •Preferred: 1 year of administrative experience in a healthcare related setting•Required: High School diploma or GED; or at least six (6) months customer service or healthcare experienceKnowledge, Skills & Abilities•Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;•Strong organizational and written communication skills; •Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;•Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; •Ability to work independently and in a team environment; and able to lead by example;•Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
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Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care is seeking a Patient Service Representative for our Westerville Radiology office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working Monday- Friday...
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Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care is seeking a Patient Service Representative for our Westerville Radiology office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working Monday- Friday 9:30a-6p....
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Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our Westerville Medical Arts Office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working M-F rotating...
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Patient Service Representative
4 weeks ago
Westerville, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
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Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our Westerville Medical Arts Office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working M-F rotating...
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Patient Service Representative
3 days ago
Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our Family Practice Center of Westerville in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a FT role working M-F rotating...
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Patient Service Representative- COPC Sports, Spine
3 months ago
Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our COPC Sports, Spine & Joint office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working first shift...
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Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our Internal Medicine Group office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working first shift...
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Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our Internal Medicine Group office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working first shift...
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Patient Service Representative
6 days ago
Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our Family Practice Center of Westerville in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a FT role working M-F rotating...
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Patient Service Representative- COPC Sports, Spine
3 months ago
Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our COPC Sports, Spine & Joint office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working first shift...
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Patient Service Representative
1 month ago
Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our Polaris Parkway Internal Medicine and Pediatrics office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full time role...
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Patient Service Representative
2 months ago
Westerville, United States Central Ohio Primary Care Full timeCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our Polaris Parkway Internal Medicine and Pediatrics office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full time role...
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Customer Service Representative
4 months ago
Westerville, United States Sun Technologies Full timeJob Title : Customer Service Representative Required Skills : Typing: 35-40WPM and 2-3 years? experience with all Microsoft Office suites i.e. Excel, word, Power point, etc. Location : Westerville,Ohio **Job Description** **Requirements:** * Typing: 35-40WPM and 2-3 years experience with all Microsoft Office suites i.e. Excel, word, Power point, etc. * As a...
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Clinical Services Representative
1 month ago
Westerville, Ohio, United States Dasco HME LLC Full timeAbout Dasco HME LLCDasco HME LLC is a leading provider of home respiratory and medical equipment. We are committed to delivering exceptional patient care and service.Job SummaryWe are seeking a skilled Healthcare Professional to join our team. As a key member of our Clinical Services team, you will provide clinical insight and education to patients, as well...
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Technical Service Representative
3 weeks ago
Westerville, Ohio, United States Actalent Full timeJob Title: Technical Service RepresentativeActalent is seeking a highly skilled Technical Service Representative to join our team. As a Technical Service Representative, you will play a pivotal role in providing expert product recommendations, troubleshooting product and process issues, addressing product quality concerns, and conducting root cause analysis...
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Financial Services Representative
24 hours ago
Westerville, Ohio, United States Heartland Bank Full timeJob Title: Financial Services RepresentativeAt Heartland Bank, we are seeking a highly motivated and customer-focused Financial Services Representative to join our team. As a key member of our branch team, you will be responsible for providing exceptional service to our customers, building strong relationships, and promoting business growth through...
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Technical Service Representative
4 weeks ago
Westerville, United States Actalent Full timeJob DescriptionJob DescriptionJob Title: Technical Service RepresentativeJob DescriptionThe Technical Service Representative will be responsible for product recommendations, troubleshooting product/process issues, addressing product quality concerns, and conducting root cause analysis for existing and prospective customers. This role requires independent...
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Technical Service Representative
4 weeks ago
Westerville, United States Actalent Full timeJob DescriptionJob DescriptionTechnical Service RepresentativeJob DescriptionThe Technical Service Representative will be responsible for product recommendations, troubleshooting product/process issues, addressing product quality concerns, and conducting root cause analysis for existing and prospective customers. This role requires independent management of...
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Guest Service Representative
3 days ago
Westerville, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...