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Associate Account Manager

3 months ago

Portland, United States Brown & Brown Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Associate Account Manager for our Surety Department

WHAT YOU'LL DO:

  • Collect and compile information from customer to prepare a new bond request submission to Surety Company (for existing accounts)
  • Follow Brown and Brown Compliance expectations and procedures including proper documentation, response time, and high level of professionalism
  • Execute bonds under POA for Surety Companies
  • Prepare final submission of completed bonds to Surety Companies
  • Verify bond renewals and issue invoices
  • Update and maintain Surety files to ensure ongoing underwriting compliance
  • Answer customer and carrier questions with day-to-day email, phone, fax, and mail requests in a timely manner
  • Address and process Rider requests
  • Handle a small number of Surety accounts start to finish; approximately 15-25 accounts; up to $500k total revenue or more subjective to the type of accounts
  • Assist Account Managers and Senior Account Managers with their day-to-day tasks
  • Conduct an appropriate level of confidentiality of information processed
  • Other duties or special projects may be assigned
WHAT YOU'LL NEED:
  • One (1) year experience Surety field or a minimum of three (3) years of related experience, other combination of work and/or education will be considered
  • Some knowledge and understanding of various types of bonds, current legislation, rules, laws, and other regulations.
  • Some familiarity with contracts and their provisions.
  • Fluent with Microsoft Windows, Office 365, Word, and Excel
  • AMS360 and ImageRight experience or skills to learn software programs at an accelerated ability
  • Exceptional telephone demeanor
  • Must have excellent customer service and interpersonal skills
  • Maintain a high level of confidentiality
WHAT WE OFFER:
  • Excellent growth and advancement opportunities
  • Paid time off
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan
  • Mentorship Program


We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.