Dispatch

3 months ago

West Valley City, United States Area Wide Protective (AWP) Full time
Company Description

AWP Safety Company, is North America's leading traffic control specialist. Our team of 7,800 professionals helps secure 2,000 work zones every day - ensuring customer crews, drivers, and our own teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon and the Super Bowl.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

Job Description

  • Provide the highest level of customer service and satisfaction
  • Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service
  • Receive any incoming customer service calls
  • Schedule and coordinate all service calls and adjust drivers' daily schedules as required
  • Monitor drivers throughout the day via the dispatch system
  • Create the next day driver schedule ensuring customer needs are met
  • Add new customer jobs and tickets to the computer system (TCR)
  • Conduct job service checks for jobs that have been out for 30 days or more
  • Complete a "final edit" of each job ensuring the ticket has all the required information for billing
  • Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners
  • Perform other functions as necessary or as assigned
Qualifications
  • High School Diploma or Equivalent
  • 1-2 years of experience; or any combination of education, experience, and training that provides the desired knowledge, skills, and abilities
  • Strong leadership skills to ensure drivers' compliance with direction and assignments
  • Basic understanding of the geographical area and mapping programs to facilitate efficient routing
  • Proficient with or able to quickly learn dispatch and record-keeping systems.
  • Ability to work independently with little instruction and adapt to change at a fast pace and under pressure
  • High integrity and a strong work concept
  • Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.
  • High degree of energy, self-motivation, and flexibility
  • Proven ability to work collaboratively with others
  • Excellent communication and time management skills
  • Strong work ethic with a professional, positive attitude
The hiring range for this position is $19-$23 per hour. The base pay offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Additional Information
  • Continuously sit, stand and/or walk
  • Frequently talk, hear, and use hands
  • Feel the attributes of objects, grasp, push, pull, and reach with arms or hands
  • Occasionally lift up to 25 pounds
  • Benefits-eligible 1st of the month following hire.
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
  • Company paid 50k in basic life insurance.
  • Company paid LTD.
  • Health Savings and Flex Spending Accounts Available
  • 401(k)
  • Paid Time Off & Paid Holidays
  • AWP named one of America's Greatest Workplaces 2023 for Diversity


AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

  • Dispatcher

    4 months ago

    West Valley City, United States Mesa Moving Full time

    Job DescriptionJob DescriptionJob Summary The Mesa team is looking for a strong Dispatcher to join us! The ideal candidate will be responsible for coordinating all daily events that have to do with dispatching local crews for packing and loading all shipments that the agency is origin agent on. Answering the phone and handling any situations in operations...

  • Ready Mix Concrete Dispatch

    1 month ago

    West Valley City, United States Ready Made Concrete Full time

    Job DescriptionJob DescriptionSalary: Concrete Dispatchers are responsible for professionally communicating with drivers and customers to ensure a timely delivery of ready mixed concrete.  Responsibilities include answering phones, responding to customer requests and inquiries.  Entering orders into our dispatch software accurately.  Additionally,...

  • Dispatch/Operations Leader

    2 weeks ago

    West Valley City, United States ProDrivers Full time

    Dispatch/Operations Leader- West Valley City, Utah ProDrivers, a division of Employbridge, is a National Transportation Company that specializes in the placement of commercial drivers. ProDrivers is the largest commercial driving staffing company in the country.Job Summary: The Dispatch/Operations Leader is responsible for leading orientation, placement, and...

  • Dispatch/Operations Leader

    2 weeks ago

    West Valley City, United States ProDrivers Full time

    Dispatch/Operations Leader- West Valley City, Utah ProDrivers, a division of Employbridge, is a National Transportation Company that specializes in the placement of commercial drivers. ProDrivers is the largest commercial driving staffing company in the country.Job Summary: The Dispatch/Operations Leader is responsible for leading orientation, placement, and...

  • Dispatcher - Ready Mix

    3 months ago

    Valley City, United States Mack Industries Group Full time

    Job DescriptionJob DescriptionDescription:ObjectiveMack Industries is in search of a Dispatcher with customer service experience to add to our team in Valley City, Ohio and servicing contractors and construction projects. The individual in this role will have experience dispatching, taking orders, scheduling of drivers and deliveries, and communicating with...

  • Dispatcher

    2 months ago

    West Allis, Wisconsin, United States gpac Full time

    Gpac in partnership with a leading mechanical company is seeking an Service Dispatcher.This is an exceptional opportunity to work with a very well-respected company on a variety of commercial projects with an unbelievable amount of potential for growthWhat you will be doing as an Service Dispatcher.This organization prides itself on having a flexible and...

  • Assistant Dispatcher

    2 weeks ago

    Fountain Valley, United States iStaffing Full time $20 - $25

    Job DescriptionJob DescriptionWe are seeking a proactive and organized Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating and optimizing transportation activities to ensure efficient delivery of goods and services. The ideal candidate will have a strong background in logistics, fleet management, and transportation...

  • Dispatcher

    3 months ago

    Kansas City, United States Prestige Transportation Full time $18 - $25

    Prestige Transportation & Overland Chauffeured Services:Kansas City’s premier luxury transportation company is expanding and looking to bring on additional team members. Prestige Transportation & Overland Chauffeured Service is Kansas City’s leading 24/7 chauffeured transportation provider that drives Kansas City’s elite.About the role:Dispatchers are...

  • Dispatcher

    4 weeks ago

    West Chester, United States WM Henderson Plumbing, Heating, and Cooling Full time

    Job DescriptionJob DescriptionWM Henderson, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/Dispatcher to join our team at our Broomall, PA office.Pay Starts at $18/hour!!Available Shifts:7 am- 3 pm Monday-Wednesday and Saturday & SundayTo be successful in this role, you...

  • Dispatch Associate

    2 months ago

    Oro Valley, United States AMR Full time

    More Information about this Job:IMMEDITALY HIRING!: DISPATCHERWith more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions...

  • Assistant Dispatcher

    4 weeks ago

    Fountain Valley, United States Reliable Resources Agency Part time $20 - $25

    Assistant Dispatcher - Fountain ValleySeeking an Assistant Dispatcher to work in our Fountain Valley, CA office.  Candidate must be self-starting, detail oriented and have the ability to multi-task in a fast-paced environment. Responsibilities include:Provide support on the service coordination for inspectors, and technicians, based on certifications and...

  • Lead Product Architect

    2 months ago

    Kansas City, United States Super Dispatch Full time

    [Employer [:[Super Dispatch, Inc. [Positions [: [Lead Product Architect [Worksite Address [:[420 Nichols Road, 2nd Floor, Kansas City, Missouri 64112 [Job Duties [: [Lead Product Architect positions available at Super Dispatch, Inc. in Kansas City, Missouri. To apply, submit resume and cover letter to: Eldor Fazilov, Legal Compliance Officer, 420 Nichols...

  • Dispatcher - Night Shift

    4 weeks ago

    Jurupa Valley, United States TAG Refrigeration Full time

    Job DescriptionJob DescriptionWe are looking for a skilled Dispatcher to join our growing team at RUI and The Arcticom Group. The Dispatcher position is a very important link in our communication amongst the many moving parts. Ultimately responsible for our overall customer satisfaction; the dispatcher communicates with customers, suppliers, technicians, and...

  • Dispatch

    3 months ago

    Park City, United States Summit County Full time

    Job DescriptionJob Description$3,000.00 Hiring Bonus Summit County, nestled in the scenic beauty of Utah, is committed to fostering a safe and supportive community through efficient and effective emergency response services. We offer excellent benefits and a stable career opportunity for those dedicated to serving our community. As a dispatcher, you will...

  • Reserve Dispatcher

    3 months ago

    Park City, United States Summit County Full time

    Job DescriptionJob DescriptionSummit County is seeking dedicated and skilled individuals to join our team as Reserve Dispatchers. This position is crucial in maintaining the safety and efficiency of our community’s emergency response system. As a Reserve Dispatcher, you will play a vital role in ensuring that emergency and non-emergency calls are handled...

  • HVAC Dispatcher

    4 weeks ago

    West Chester, United States Signature Plumbing, Heating & Air Conditioning Full time

    *Dispatcher* If job security, great pay, excellent benefits, and career advancement while representing a well-known local company is what you're looking for then Signature Plumbing, Heating & Air Conditioning is the company for you. We have one opening for a dispatcher. We are looking for someone with effective communication skills, detail oriented and...

  • Dispatcher

    4 months ago

    City of Saint Peters, United States Complete Auto Body & Repair Full time

    Job DescriptionJob DescriptionOur company is growing rapidly and is looking to fill the role of a Dispatcher. To join our growing team, please review the list of responsibilities and qualifications.Responsibilities for Dispatchers include:Ensure all shop area conditions do not threaten the safety of employees or customersThe primary responsibility of the...

  • Dispatcher

    3 months ago

    Salt Lake City, United States JUST RIGHT AIR Full time

    Job DescriptionJob DescriptionDescription:At Just Right, we pride ourselves on providing exceptional customer service and building strong relationships with our clients. As a Dispatcher is responsible for effectively and efficiently managing the assignment and follow-up of technicians to jobs, ensuring the highest levels of customer service while meeting or...

  • Dispatcher

    3 months ago

    Sauk City, United States Fuch's Trucking Full time

    Job DescriptionJob DescriptionPURPOSE.Fuchs Trucking, in business for 60 years, seeks a full-time Dispatcher to support our growing fleet of 100 trucks. The shift for this position will be days, 7 am to 5 pm, and rotating on-call weekends. At Fuchs Trucking, "Service is our specialty" is the motto that has allowed us to grow into one of the premier...

  • Medication Delivery Driver

    1 week ago

    West Chester Township, United States Priority Dispatch, Inc. Full time

    Position: Medical Delivery Driver 2nd/3rd shift (Cincinnati, OH)Medical Delivery DriverDo you want to be your own boss? Are you looking for steady work?  Priority Dispatch is looking for reliable Delivery Drivers to work as Independent Contractors to deliver medications to long-term care facilities throughout Ohio, Michigan, Pennsylvania, and Indiana. Our...