IT Configuration and Asset Manager

2 weeks ago

Washington, United States Summit Technologies Full time
Summit Technologies, Inc. is seeking an experienced IT Configuration and Asset Manager to join our team supporting a US government agency. You will oversee the configuration and optimization of our ServiceNow platform to support various modules and capabilities including IT Service Management (ITSM), IT Operations Management (ITOM), Workplace Service Delivery (WSD), Software Asset Management (SAM) Pro, Configuration Management, CMDB, Asset Management, Change Management, and Service Catalog. This position requires working 2 days per week on site in Washington, DC. Candidates must be eligible for a Public Trust clearance.

Duties and Responsibilities:

  • Work directly with customer stakeholders to identify, characterize, prioritize, and address Configuration and Asset Management issues.
  • Provide technical leadership for members of the Configuration and Asset Management team.
  • Develop and sustain an architectural roadmap for the continuous improvement of Configuration and Asset Management capabilities.
  • Configure, customize, and administer ServiceNow modules.
  • Maintain ServiceNow workflows, forms, fields, views, reports, and dashboards.
  • Perform platform maintenance tasks such as user administration, role management, access control, and data management.
  • Implement and maintain IT Operations Management (ITOM) processes and tools.
  • Develop and maintain Configuration Management policies, standards, and procedures.
  • Implement ServiceNow's CSDM including Lifecycle Management and maintain a Configuration Management Database (CMDB).
  • Transform existing discovery processes to align with new Zero Trust Architectures (Agent Client Collector).
  • Implement Service Mapping, enhance vertical discovery, and enable Cloud (Azure) discovery.
  • Develop Configuration and Asset Management reports including data hygiene assessments and reports needed by IT Security, Engineering, and Platform Operations.
  • Lead the annual physical asset inventory.
  • Ensure assets and associated data (purchase orders, location, EoSL, warranties, vendor POCs) are managed throughout their lifecycle, from procurement through disposal.
  • Conduct regular audits and reconciliations of CMDB data.
  • Manage and maintain IT Asset inventory using the ServiceNow platform.
  • Support IT Operations and Engineering teams maintaining and modernizing IT systems including End of Service Life (EoSL) management and hardware warranty maintenance.
  • Implement and maintain Configuration and Asset Management processes and procedures.
  • Stay updated on IT trends and security standards.
Required Experience and Skills:
  • Proficiency configuring, customizing, and administering ServiceNow modules.
  • Ability to maintain ServiceNow workflows, forms, fields, views, reports, and dashboards.
  • Experience performing platform maintenance tasks such as user administration, role management, access control, MID-server management, platform patching, update set management, and data management.
  • Familiarity with implementing and maintaining IT Operations Management (ITOM) processes and tools.
  • Familiarity developing and maintaining Asset and Configuration Management policies, standards, and procedures.
  • Ability to implement and maintain a Configuration Management Database (CMDB) and conduct regular audits and reconciliations of CMDB data.
  • Expertise managing and maintaining IT asset inventory within the ServiceNow platform.
  • Strong communication skills, collaboration abilities, and excellent troubleshooting and problem-solving skills.
  • Ability to work in a fast-paced environment while maintaining outstanding customer service skills.
  • Familiarity with CG4 Asset tracking and ServiceNow integration.
  • Must be flexible with work schedule during surge periods of support.
  • Ability to work effectively independently and in a team environment.
  • Must be flexible with work schedule during surge periods of support.
  • Proficiency in explaining complex policies and protocols in simple terms.
  • Strong analytical and problem-solving skills to develop viable solutions.
  • Good interpersonal and communication skills (verbal and written).
Required Certification:
  • Certifications in any of the following - Advanced ServiceNow, Cloud, PMP.
Security Clearance:
  • Must be eligible for a Public Trust.
If you feel you are qualified and want to be considered for this position, please supply the following to: ii13h8fc6mxo4nr567msxpgm7h@crelate.net , and please put the job number '6693' in the subject line:
  • Updated resume including MM/YYYY for each employer.
  • Best times/dates to interview (plus phone # you can best be contacted at).
  • Availability to start once given formal offers.

Summit Technologies Inc. appreciates your interest. We will contact the best matching prospects and will consider you for future opportunities. We will not submit your resume without your prior knowledge and consent. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.

  • IT Configuration and Asset Manager

    2 weeks ago

    Washington, United States Summit Technologies Full time

    Summit Technologies, Inc. is seeking an experienced IT Configuration and Asset Manager to join our team supporting a US government agency. You will oversee the configuration and optimization of our ServiceNow platform to support various modules and capabilities including IT Service Management (ITSM), IT Operations Management (ITOM), Workplace Service...

  • Configuration and Asset Manager

    1 month ago

    WASHINGTON, United States SAIC Career Site Full time

    Description SAIC is seeking an experienced IT Configuration and Asset Manager to join our team supporting a US government agency in the National Capital Region. As a Manager of the Configuration and Asset Management team, you will play a critical role in ensuring the configuration and optimization of our ServiceNow platform to support various modules and...

  • IT Configuration and Asset Manager

    2 weeks ago

    Washington, United States Summit Technologies, Inc. Full time

    Job DescriptionJob DescriptionSummit Technologies, Inc. is seeking an experienced IT Configuration and Asset Manager to join our team supporting a US government agency. You will oversee the configuration and optimization of our ServiceNow platform to support various modules and capabilities including IT Service Management (ITSM), IT Operations Management...

  • Asset and Configuration Team Manager

    3 days ago

    Washington, United States SAIC Full time

    Description SAIC is seeking an experienced IT Configuration and Asset Manager to join our team supporting a US government agency in the National Capital Region. As a Manager of the Configuration and Asset Management team, you will play a critical role in ensuring the configuration and optimization of our ServiceNow platform to support various modules and...

  • Asset and Configuration Team Manager

    5 hours ago

    Washington, United States SAIC Full time

    Description SAIC is seeking an experienced IT Configuration and Asset Manager to join our team supporting a US government agency in the National Capital Region. As a Manager of the Configuration and Asset Management team, you will play a critical role in ensuring the configuration and optimization of our ServiceNow platform to support various modules and...

  • Asset Management Technician

    2 days ago

    Washington, United States ALTA IT Services Full time

    Asset Management Technician Washington, DC - onsite Top Secret clearance required As Asset Management Technician, you’ll be responsible for providing asset management and Tier 1 support to over 800 high profile Department of State executives around the world. Our job is to ensure our customers have access to the best Tier 1 & Tier 2 to keep them fully...

  • IT Asset Manager

    5 hours ago

    Washington, United States Covington & Burling Full time

    The IT Asset Manager is a subject matter expert responsible for the lifecycle management and governance of the Firm’s technology assets. This role ensures that IT assets are properly inventoried, maintained, and disposed of according to established policies and procedures. Working in close coordination with technical teams and cross-functional stakeholders...

  • IT Asset Manager

    4 weeks ago

    Washington, United States Covington & Burling LLP Full time

    The IT Asset Manager is a subject matter expert responsible for the lifecycle management and governance of the Firm’s technology assets. This role ensures that IT assets are properly inventoried, maintained, and disposed of according to established policies and procedures.Working in close coordination with technical teams and cross-functional stakeholders...

  • IT Asset Manager

    4 weeks ago

    Washington, United States Covington & Burling LLP Full time

    The IT Asset Manager is a subject matter expert responsible for the lifecycle management and governance of the Firm’s technology assets. This role ensures that IT assets are properly inventoried, maintained, and disposed of according to established policies and procedures.Working in close coordination with technical teams and cross-functional stakeholders...

  • IT Asset Manager

    4 weeks ago

    Washington, United States Covington & Burling LLP Full time

    The IT Asset Manager is a subject matter expert responsible for the lifecycle management and governance of the Firm’s technology assets. This role ensures that IT assets are properly inventoried, maintained, and disposed of according to established policies and procedures.Working in close coordination with technical teams and cross-functional stakeholders...

  • IT Asset Manager

    3 days ago

    Washington, United States Open Systems Technologies Full time

    A law firm is looking for an IT Asset Manager (ServiceNow) to join their team in Washington, D.C. The IT Asset Manager is a subject matter expert responsible for the lifecycle management and governance of the Firm's technology assets. This role ensures that IT assets are properly inventoried, maintained, and disposed of according to established policies and...

  • Analyst, Configuration Management

    7 days ago

    Washington, United States MissionSquare Retirement Full time

    Join a great place to work with MissionSquare Retirement, a FINANCIAL SERVICES LEADER in public sector employee retirement products and services. Headquartered in Washington, DC, MissionSquare Retirement was founded to provide portable retirement benefits for city and county managers, enabling accumulated retirement assets to be transferred between...

  • Asset Management Technician

    5 hours ago

    Washington, United States Mount Indie Full time

    Mount Indie is looking for an Asset Management Technician to provide asset management and Tier 1 support to over 800 high profile government executives around the world. Responsibilities: • Manage and organize assets to ensure inventory for workstations, laptops cabling, and other equipment is available. • Support the annual inventory process, which...

  • Configuration Manager

    1 week ago

    Washington, United States Akira Technologies Inc. Full time

    Job DescriptionJob DescriptionAkira Technologies is seeking a Configuration Manager to help support our government client in modernizing their enterprise information technology services, which is vital to deploying their mission in disaster and relief programs.This is hybrid work with places of performance in Washington, DC and Round Hill, VA. Ideal...

  • Configuration Manager

    2 weeks ago

    Washington, United States C3EL Full time

    Job DescriptionJob DescriptionC3EL is seeking a versatile and driven Configuration Manager to join our expanding team.The ideal candidate will possess a unique blend of technical expertise, problem-solving skills, and a passion for innovation. Working with C3EL, you will have the opportunity to collaborate with leading experts in the field, engage in...

  • Maximo Configuration Specialist

    1 week ago

    Washington, United States IBM Corporation Full time

    Introduction IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that...

  • Asset Management Technician

    6 days ago

    Washington, United States Mount Indie Full time

    Job DescriptionJob DescriptionMount Indie is looking for an Asset Management Technician to provide asset management and Tier 1 support to over 800 high profile government executives around the world.Responsibilities:Manage and organize assets to ensure inventory for workstations, laptops cabling, and other equipment is available.Support the annual inventory...

  • Asset Manager Service Desk

    3 days ago

    Washington, United States ERP International Full time

    Overview: **_ Culture of ERP: _**Fast-paced, fun, collaborative, energetic, and positive. **_ ERP International is honored to have been named one of The Washington Post’s 2023 Top Workplaces for the third year in a row!_** **ERP Offers Employees**: - **Competitive Salaries & Benefits!**: - **Health Advocate & Concierge Services!**: - **Unlimited Job -...

  • Microsoft Configuration Manager

    1 week ago

    Washington, United States ZP Group Full time

    Piper Companies is seeking a Microsoft Configuration Manager to join a well-known federal contracting company based out of Washington, DC. The Microsoft Configuration Manager will be responsible for assisting in the engineering, planning, design, testing and implementation of current on-prem Microsoft Endpoint Configuration Manger solutions for a federal...

  • Asset Manager

    3 weeks ago

    Washington, United States Dynamic Solutions Technology LLC Full time

    Job DescriptionJob DescriptionDynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Asset Manager This position is in Washington, DC.Responsibilities:Document all asset management, processes, and proceduresManage, integrate, and improve the asset and...