Asset Management Technician

4 weeks ago

Washington, United States Mount Indie Full time
Job DescriptionJob Description

Mount Indie is looking for an Asset Management Technician to provide asset management and Tier 1 support to over 800 high profile government executives around the world.


Responsibilities:

  • Manage and organize assets to ensure inventory for workstations, laptops cabling, and other equipment is available.
  • Support the annual inventory process, which involves data entry, transferring items, deposing Items, and bar code scanning
  • Install workstations, thin clients, and printers in customer locations. This includes troubleshooting issues with the setup and installation of these devices.
  • Collaborate with other Service Desk Technicians, responding to on demand requests for Tier 1 support.


Required Qualifications:

  • Active Top Secret Clearance
  • A minimum of 2 years of experience in an asset management position
  • Understanding of Active Directory, OUs and Workstations
  • Proven experience responding to on demand requests for Tier 1 support
  • Proven experience configuring and installing network printers, local printers, workstations, thin clients, and laptops for use on various classifications of networks
  • Experience working in a team-oriented, collaborative environment
  • Experience working with SharePoint, Microsoft Teams and ServiceNow
  • Understanding of Change Management processes and controls
  • Ability to provide 100% onsite support in downtown Washington DC.


Preferred Qualifications:

  • Microsoft or CompTIA certification
  • Bachelor's degree
  • Experience updating, provisioning and distributing mobile devices (iPhone/iPad)
  • Experience working with Mifi's and other mobile device troubleshooting
  • Strong written and oral communication skills, with the ability to work and relate with technical resources


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