Asset Management Technician

2 weeks ago


Washington, United States ALTA IT Services Full time

Asset Management Technician
Washington, DC - onsite
Top Secret clearance required

As Asset Management Technician, you’ll be responsible for providing asset management and Tier 1 support to over 800 high profile Department of State executives around the world. Our job is to ensure our customers have access to the best Tier 1 & Tier 2 to keep them fully operational and able to support their mission. Come be a game changer and join our team

What you’ll do:
• You’ll manage and organize assets to ensure inventory for workstations, laptops cabling, and other equipment is available.
• You’ll support the annual inventory process, which involves data entry, transferring items, deposing Items, and bar code scanning
• You’ll install workstations, thin clients, and printers in customer locations. This includes troubleshooting issues with the setup and installation of these devices.
• You'll work with other Service Desk Technicians to response to on demand requests for Tier 1 support.

What you’ll need to succeed:
• Active Top Secret Clearance
• You are available to provide 100% onsite support in downtown Washington DC.
• Basic understanding of Active Directory, OUs and Workstations
• Experience responding to on demand requests for Tier 1 support
• 2 years of experience in an asset management position
• Experience configuring and installing network printers, local printers, workstations, thin clients, and laptops for use on various classifications of networks
• Experience working in a team-oriented, collaborative environment
• Experience working with SharePoint, Microsoft Teams and ServiceNow
• Understanding of Change Management processes and controls

#M2



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