Front Desk Coordinator

Front Desk Coordinator - 137615 Payroll Title: HOSP BLANK AST 3 Department: PHYSICIAN GROUP HTTC Pay Scale: $27.49 - $34.17 / Hour Worksite: La Jolla Appointment Type: Career Appointment Percent: 100% Union: EX Contract Total Openings: 1 Work Schedule: Days, 8 Hour Shifts, Monday - Friday Filing Deadline: Tue 12/9/2025 UC San Diego Health Center for Bleeding and Clotting Disorders is a federally funded and designated center that cares for patients with inherited bleeding and thrombotic disorders. The program serves the greater San Diego area and provides comprehensive medical care that includes physical therapy and social work services. The program comprises clinical care, community outreach, clinical and translational research, and a federally supported 340b clotting factor dispensing program. Responsibilities The Front Desk Coordinator is the front?facing representative of our clinic in person and on the phone. Provides high?quality patient care and support to the center. Serves as a key resource for coordination, administration, organization, and patient care of the center. Responsible for patient scheduling coordination, answering phone calls, cash drawer maintenance, and coordination of office operations. Responsible for patient registration, referrals, insurance authorizations, prior authorization processing, patient adherence and enrollment to stated funded programs. Other duties assigned as needed. Minimum Qualifications Three (3) years related experience as a front desk coordinator responsible for check?in/check?out and scheduling of patients along with other administrative duties. Demonstrated knowledge of third?party payors including federal, state, and private health plans. Demonstrated computer and ability to work between multiple systems during calls. Ability to work in an interactive environment and possess excellent customer service skills both in person and over the phone. Ability to maintain strict confidentiality and excellent communication skills. Self?starter who is independent, accountable, open to new ideas, creative, and flexible. Demonstrated ability to work in a large, complex organization. Possesses professionalism, credibility, commitment to high standards, innovation, discriminating judgment, and accountability. Preferred Qualifications Highly preferred bilingual Spanish. Healthcare experience. Experience using EPIC Cadence. Experience using FinancialLink, TravelLink, and BLINK. Knowledge of medical/scientific terminology. Knowledge of UC policies and procedures regarding pre?award, post?award, purchasing, pay authorization, travel, and entertainment expense reimbursement. Special Conditions Employment is subject to a criminal background check and pre?employment physical. Pay Transparency Act Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. Pay Transparency Act: Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. UC San Diego is a smoke and tobacco free environment. UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening. #J-18808-Ljbffr