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Parts Specialist/Material Planner
3 months ago
Overview:
Parts Specialist/Material Planners provide counter service to MBTA Bus and Light rail employees who need parts/equipment to perform their duties. The Parts Specialist will assist with inventory control, data entry, and customer service.
Responsibilities:
Provide quality customer service to include but not limited to the following:
Attention to detail
Meet and greet customers
Review requisition forms to ensure proper completion (signatures, timestamps, part numbers, description and quantity)
Answer questions regarding availability of parts
Ask appropriate questions to ensure correct parts are researched and provided
Inform customers when requested parts are available
Stock Room Responsibilities:
Understanding of warehouse storage plans and warehouse operations
Perform daily cycle counts at a 95% accuracy rate as assigned
Verifying materials against receiving, shipping, storage and inventory documents, noting and reporting discrepancies and damage
Routing materials to prescribed storage locations
Storing, stacking, or palletizing materials in accordance with prescribed storage methods
Managing and taking inventory of received, shipped and/or stored materials daily
Examine stored materials and report deterioration and damage
Removing material from storage/receipt areas and preparing it for turn-in
Process and/or affix, receipt, shipment, storage, pick/pack and other paperwork and reports as required
Provide causative research for misidentified, damaged, non-located material as required
Operates hand or power trucks and/or forklift in performing warehousing duties
Parts Pick up:
Provide documentation to vendors as required (tax exempt form, credit references)
Review all vendor invoices to ensure accuracy on pricing, parts, and quantities
Data Entry:
Generate customer requisitions in the inventory system
Enter vendor receiving documents in the inventory system
Receive, stow and catalog in and out bound inventory
Other Requirements:
Provide support to the MBTA location during emergencies
Conduct inventory research projects as requested
Maintain neat and clean stock room area and perform regular cycle counts of material
Adhere to required procedures
Qualifications:
1 year computer experience
Warehouse, stockroom or Inventory management experience
Obtain and maintain a forklift license
Preferred Qualifications:
1 year inventory experience
1 year customer service role
Experience in inventory/point of sale applications
Experience with bus or light rail parts
Familiarity with automotive, bus, or rail parts experience
Automotive Certification Programs will be considered in conjunction with experience
Ability to communicate in English
Valid Driver's License
Current COVID-19 vaccine
Physical Requirements:
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Essential Requirements:
Lifting, Reaching, Sitting, Standing, Walking
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