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Counter Sales Inside Sales Customer Service

2 months ago

Santa Ana, United States United Refrigeration Full time

Job Description National HVACR wholesale distributor is looking for a full-time inside sales / customer service / counter position (1920 E. McFadden Avenue, Santa Ana, CA 92705) to help support our continued growth and expansion. Candidates with multi-year sales experience in HVAC/R field or in other industries preferred. Genuine enthusiasm for sales and dealing with people a must.

Essential Job Functions

Basic knowledge of heating, air conditioning, and refrigeration (prefer 3 Years experience)

Greet customers and answer phones promptly and courteously

Provide professional and knowledgeable assistance to customers through identifying and fulfilling their product requests and answering technical questions (customers are HVAC contractors)

Provide accurate and timely execution of customer’s orders, requests, and other services

Use a computer system to research products, conduct invoicing, credits, returns, reclaim, product procurement/replenishment.

Load and unload company, customer, and outside carrier vehicles using proper equipment

Break down and put away stock

Regular and punctual attendance

Assist in maintaining a clean and safe environment

Be willing to work, learn and have fun

Qualifications:

Requires moving, lifting, and carrying up to 50 pounds

Requires prolonged standing, bending, stooping, stretching, and ability to climb ladders

Requires exposure to chemicals and solvents

Requires manual dexterity and eye-hand coordination for data input

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