Field Manager
2 months ago
Elite Flooring
Builder Field Manager
Elite Flooring is a leading floor covering contractor head-quartered in Atlanta, GA with regional offices in North Carolina, South Carolina, Tennessee, and Florida. The company sells and services, national and regional Home Builders, Commercial & General Contractors, Multi-Family apartment communities among other account types with a track record of proven success since 1996.
Job Description:
Builder Field Manager
Reports To : Operations Manager
Assignment Focus : The Builder Field Manager will focus on managing new construction installation and warranty coordination for large national and regional home builders. The primary focus of this position will be communicating with builder superintendents and our internal staff to coordinate installations by walking new houses prior to and just after installation. The secondary function will be to communicate with builder warranty personnel and homeowners to identify and resolve any items that arise after closing. The ability to stay organized and provide a high level of service in a fast paced environment is key to success in this role.
Primary Responsibilities :
Visit new neighborhoods to pre-walk houses, oversee installations, and post-walk houses after installation to verify quality
Work directly with the Coordinator and Installation teams to coordinate installations, punch work, and warranty work
Complete minor touch-ups and repairs as needed
Ensure field has necessary materials for jobs, delivery materials as needed
Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction
Field measure homes to research shortages in materials
Attend homeowner appointments to inspect flooring for any issues that arise after closing
Desired Skills and Experience:
Experience in home building or construction related field
Ability to read and interpret house plans, selections, and specifications
Desire to seek out most efficient and effective way to solve problems and complete tasks
High quality standards and confidence
Strong communication skills and willingness to call builders and homeowners to discuss concerns
Self-starter with strong organizational and time management skills are essential
Salary & Benefits
Must have reliable truck to enroll in vehicle reimbursement program
Salary will be commensurate with experience
401k with company contribution of $0.50 on the dollar up to 6% for matching
First year 12 days paid time off, after second year 18 days paid time off
Medical paid by employer at 75%
Great corporate culture and working environment
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