Help Desk

Job DescriptionJob DescriptionHelp Desk Tier I&II (Mid) Washington, D.CMUST: Active Top-Secret clearance is required 1 – 5 years of Help Desk Tier II experience1 – 5 years of installing, maintaining, repairing desktop operating systems1 – 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers.Security +CE...

The Help Desk Manager manages and evaluates the performance of a help desk team, ensuring timely and accurate customer service. Recruit, train, and support help desk representatives and technicians. Establish customer service standards, contribute to improving customer support, and provide feedback to internal teams. The role also involves developing reports...

B&A is looking for a Help Desk Specialist to join a contract with a federal government client in support of an important mission. In this role, you will have the opportunity to work with a great team while supporting the United States Citizenship and Help Desk, Specialist, Help, Technology, Business Services, Support

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. The Help Desk Manager plays a vital role in Howard University's Enterprise Technology Services department,...

Job Details Job Location Capitol Hill LTAC - Washington, DC Position Type Full Time Education Level 4 Year Degree   Job Shift Day Job Category Ancillary / Other Description Help Desk Technician BridgePoint+ Healthcare At BridgePoint, whether you work with patients every day or support those who do, you are making a difference that matters. We know the...

Job DetailsJob Location Capitol Hill LTAC - Washington, DC Position Type Full Time Education Level 4 Year Degree Job Shift Day Job Category Ancillary / Other DescriptionHelp Desk TechnicianBridgePoint+ Healthcare At BridgePoint, whether you work with patients every day or support those who do, you are making a difference that matters. We know the path to...

Overview: Smarthost Design Technologies (Smarthost) is an SBA 8(a)-certified small business renowned for providing innovative and cost-effective technology solutions to both commercial and government clients. As an ISO 9001:2002 certified leader in the industry, we offer a range of services including Project Management, Help Desk Support, Managed IT...

Job Overview: **Must be able to get a Government Clearance and pass background check.** **Responsibilities**: **Duties**: - Manage the Service **Desk** which receives an average of 20,000 annual incidents and service requests from ~2’000 **users**: - Develop and implement service **desk** policies and procedures - Staff and train service **desk** agents...

Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech , you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and...

Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech , you'll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and...

**Lead Helpdesk Specialist** **Location**: Onsite Washington, DC **Responsibilities**: - This vital position is responsible for providing advanced direct support to end users onsite and remote, and tracking all Help Desk metrics every week, including new/open incidents, classification of incidents by tier and assigned group, and number of resolved...

Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and Enterprise solutions. We know our defense, federal, and civilian customers have...

Overview: **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Performs service request management utilizing the NASA Facilities Help Desk software, IBM Tririga, and other provided software to receive, register, and process service requests for facilities support services. - Opens, assigns, monitors, and closes work tickets associated with service requests. -...

Overview: **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Performs service request management utilizing the NASA Facilities Help Desk software, IBM Tririga, and other provided software to receive, register, and process service requests for facilities support services. - Opens, assigns, monitors, and closes work tickets associated with service requests. -...

Are you ready to utilize your IT skills in a dynamic and creative environment? Are you seeking to become part of an engaging mission and a supportive work community? Join the expanding IT team at Hillwood Estate, Museum & Gardens. We are excited to announce the opportunity for a Help Desk Technician to join our ranks. As a Help Desk Technician at Hillwood,...

American Humane seeks a highly motivated self-starter with superb attention to detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team. This position will be hybrid; the person will work both remotely and in-person in our DC office. The Help Desk Specialist reports directly to the...

Job DescriptionJob DescriptionTrillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All incidents escalated to Tier II must...

Job DescriptionJob DescriptionTrillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All incidents escalated to Tier II must...

Service Desk Manager Washington, D.C MUST: ctive Top Secret Experienced Enterprise Service Desk Manager 5+ years of IT Service Desk, Help Desk, Desktop and Deskside Support experience 2+ years' experience as a Service Desk Manager managing Mid-Large teams (15-20+ members) 5+ years of Recent MS Office Environment experience 5+ years experience in an...

Service Desk Manager Washington, D.C MUST: ctive Top Secret Experienced Enterprise Service Desk Manager 5+ years of IT Service Desk, Help Desk, Desktop and Deskside Support experience 2+ years' experience as a Service Desk Manager managing Mid-Large teams (15-20+ members) 5+ years of Recent MS Office Environment experience 5+ years experience in an...