Personal Lines Client Service Manager
1 week ago
The Personal Lines Client Service Manager provides prompt, accurate, courteous service to our customers, producers and company personnel. They will also provide, with positive attitude, a high level of support in obtaining, maintaining, expanding, and servicing our personal lines accounts.
Some of the day-to-day tasks for the Personal Lines Customer Service Representative include:
- Services personal lines accounts as assigned, rating and quoting renewal risks and aiding in collections
- Collects premiums per established agency procedures before binding any coverage when applicable
- Screens, places and processes personal lines rewrite applications, as assigned
- Reviews rewrite applications, renewal requests, and endorsements for compliance with underwriting authority and guidelines in a timely fashion
- Initiates, screens and prepares endorsements requests for personal lines clients
- Rates and computes endorsements, cancellations, and additional or return premiums when required
- Handles telephone requests and correspondence for personal lines clients
- Reviews policies ad endorsements for accuracy
- Maintains all client activity in the agency automation system
- Albuquerque, NM
- 1 year of personal line insurance experience preferred
- Must be able to obtain Property & Casualty License after hire
- Generous employee benefits package which includes a robust wellness program
- Employee Ownership Opportunities
- Career progression opportunity - the potential for growth within the company
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