Administrative Assistant

1 month ago


Albuquerque, United States Brown & Brown Insurance Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Administrative Assistant will provide clerical assistance and handling client and team communications with professionalism. Responsibilities include greeting clients, answering phones, managing reports, handling policy changes, and maintaining confidentiality.

How You Will Contribute

Perform various clerical and administrative functions to provide support to the Commercial Lines Team

Ensure that all clients, guests, and teammates are greeted with efficiency, professionalism, and warmth

Answer phones, route callers, and take and deliver messages

Run/create weekly and monthly reports for the department

Scan and attach all mail/correspondence for the department

Copy and assemble proposals

Address policy change requests by processing endorsements

Follow-up on cancellations and endorsements

Maintain pleasant and satisfactory relationships with all company and agency personnel, communicating all relevant information to the respective parties

Maintain appropriate level of confidentially of information processed

Skills & Experience to Be Successful

1+ years of office administration experience, Required

High School Diploma, Required

Proficiency in Microsoft 365, Required

Previous Personal Lines or Commercial Insurance experience, Preferred

Exceptional customer service and interpersonal skills

#LI-KM1

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement  : Free Mental Health & Enhanced Advocacy Services : Paid Time Off, Holidays, Preferred Partner Discounts and more. 

The Power to Be Yourself 

We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.



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