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Production Scheduling and Inventory Specialist

4 months ago

Milwaukee, United States Krete Full time

Primary Job Focus:

Responsible for all company inventory outbound and inbound. This includes customer orders and samples, warehouse inventory, production scheduling, raw material orders, and shipping/tracking.

Responsibilities:

General customer service

  • Main/first person to answer incoming phone calls
  • Handling general customer inquiries (shipping lead times, order status, SDS request, etc.)

Process customer Sales Orders and samples

  • Provide customers and sales reps with order quotes and confirmations
  • Work with Production Team to fulfill customer orders and samples
  • Log all sample orders in HubSpot

Shipping

  • Process customer orders and samples, warehouse inventory, raw materials, testing materials, etc.
  • Track all outbound and inbound customer orders, samples, raw materials, testing materials, etc. to confirm delivery
  • Provide customers, sales reps, and team members with shipping quotes and final costs by utilizing freight carrier websites

Inventory

  • Monitor and maintain finished goods and raw material inventory levels for all warehouse locations
  • Work with Supply Chain Manager in forecasting raw material inventory as required to support production forecast and issue purchase orders to vendors
  • Review and order miscellaneous supplies based on feedback from Production Team

Production Scheduling

  • Establish daily/weekly production schedule based on incoming orders and inventory stock
  • Work with Production Team to set weekly production schedule and update Production Calendar
  • Revise and update production schedule based on incoming orders and inventory stock
  • Process production batches workflow

Other

  • Assist Operations Leader in general office management

Skills

  • Time management and prioritization
  • Effective and personable communicator
  • Collaborative problem solver
  • Adaptable

Tools - On the job training

  • Company processes
  • Phone system
  • Fishbowl Inventory Software

Required Knowledge

  • Bachelor degree and 3-5 years professional experience or 7-10 years professional experience
  • Computer (ERP, Microsoft Office, Google Calendar)
  • Proficiency in inventory software
  • Proficiency in production scheduling
  • Proficiency in freight shipping

Preferred Knowledge

  • Fishbowl Inventory Software
  • Slack
  • HubSpot CRM