PT Customer Service Leader

3 months ago

Oxford, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 382798_external_USA-NC-Oxford
Address: USA-NC-Oxford-109 Hilltop Village
Store Code: Store 00143 Front End (7206735)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • PT Sales Associate Cashier

    3 months ago

    Oxford, United States Food Lion Full time

    A great career opportunity Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When...

  • Physical Therapist

    4 months ago

    Oxford, United States Centra Healthcare Solutions Full time

    Centra Healthcare Solutions is seeking an experienced Physical Therapist (PT) that is licensed or in the immediate process, and qualifies, of obtaining Physical Therapist (PT) licensure in the state of NC to work in the specialty area of Rehabilitation. This is a contract, Days position.This role assumes responsibility and accountability for incorporating...

  • Physical Therapist

    4 months ago

    Oxford, United States Centra Healthcare Solutions Full time

    Centra Healthcare Solutions is seeking an experienced Physical Therapist (PT) that is licensed or in the immediate process, and qualifies, of obtaining Physical Therapist (PT) licensure in the state of NC to work in the specialty area of Rehabilitation. This is a contract, Days position.This role assumes responsibility and accountability for incorporating...

  • Physical Therapist

    2 months ago

    Oxford, United States Interim HealthCare of New Hampshire Full time

    Job DescriptionJob DescriptionDiscover a new lane in therapy where treatments are personal and outcomes are optimal. As a Home Health PT, you’ll help patients regain their strength, manage their pain and reach their goals in a home setting where therapy is customized to their daily lives. Interim HealthCare is currently seeking a Physical Therapist to...

  • Customer Service Lead

    1 month ago

    Oxford, United States McDonald's Full time

    McDonald's - 1015 HWY 21 S [Counter Attendant / Crew Member] As a Customer Service Rep at McDonald's, you'll: Greet and welcome customers to the restaurant; Assist customers with their order with great service both in Drive- Thru and dine-in; Collaborate with the rest of the team ensuring the facilities are clean and organized; Ensure customers are served...

  • Customer Service Liaison

    6 days ago

    Oxford, Mississippi, United States State Farm Insurance Full time

    Job Role: Customer Service Representative at State Farm InsuranceAbout the Job:As a Customer Service Representative at State Farm Insurance, you will play a crucial role in providing exceptional customer experiences. Your primary responsibility will be to assist customers with inquiries, complaints, and policy changes in a professional and efficient...

  • Customer Service Ambassador

    1 week ago

    Oxford, North Carolina, United States Family Dollar Full time

    Family Dollar is seeking a highly motivated Customer Service Ambassador to join their team. As a key member of the store staff, you will be responsible for providing exceptional service to customers, ensuring a positive shopping experience, and driving sales growth. The ideal candidate will have excellent communication skills, a strong work ethic, and the...

  • Customer Service Professional

    3 days ago

    Oxford, Maine, United States The Boyd Group Full time

    At The Boyd Group, we are committed to providing exceptional customer service. As a Customer Service Representative, you will play a critical role in ensuring that our customers receive the best possible experience. We offer a competitive salary of $16.00 - $21.00/hour, based on experience.Key Responsibilities:Execute the WOW plan consistently.Schedule...

  • Customer Service Representative

    3 days ago

    Oxford, Pennsylvania, United States Planet Fitness Full time

    Job Summary:The Member Services Representative will be responsible for delivering an exceptional member experience by providing superior customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Greet members, prospective members and guests, providing exceptional customer service.Handle all front desk related activities...

  • Customer Service Advocate

    3 weeks ago

    Oxford, Michigan, United States Jacob Asbury - State Farm Agent Full time

    About the RoleThis is an exciting opportunity to work with a dynamic team at Jacob Asbury - State Farm Agent. We are seeking a motivated and customer-focused individual to join our ranks as a Customer Relations Representative.ResponsibilitiesBuild Strong RelationshipsEducate customers about their insurance options through a customer-focused, needs-based...

  • Customer Service Representative

    3 weeks ago

    Oxford, Mississippi, United States Dollar Tree Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at Dollar Tree. As a Sales Floor Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProcess...

  • Customer Service Ambassador

    3 days ago

    Oxford, Mississippi, United States Lapels Dry Cleaning Full time

    About Lapels Dry Cleaning">Lapels is a nationally leading company in the dry cleaning industry, with a strong focus on customer satisfaction and service excellence. We are looking for highly motivated and energetic Customer Service Representatives to join our team.

  • Customer Service Associate

    2 days ago

    Oxford, Michigan, United States Ace Hardware Full time

    Are you a detail-oriented and customer-focused individual looking for a new challenge? As a Customer Service Associate at Ace Hardware, you will be responsible for providing exceptional service to our customers, including answering questions, resolving issues, and making recommendations. You will also assist with receiving, stocking, and pricing merchandise,...

  • Customer Service Representative

    3 days ago

    Oxford, Mississippi, United States Domino's Pizza LLC Full time

    Job DescriptionWe are looking for a skilled Customer Service Representative to join our team at Domino's Pizza LLC.About the Role:Greet customers and provide them with a positive, engaging experience.Take customer orders working with the technology and Point of Sales System.Create a great customer experience by cleaning, preparing, and maintaining the front...

  • Customer Service Ambassador

    3 days ago

    Oxford, North Carolina, United States Family Dollar Full time

    Family Dollar is looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to customers, greeting them with a smile, and assisting them with the selection of merchandise.As a valued member of our team, you will also be...

  • Customer Service Representative

    5 days ago

    Oxford, Ohio, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Frontline Cashier to join our team. As a Member Frontline Cashier, you will play a critical role in delivering exceptional customer service and ensuring a positive shopping experience for our members. If you have excellent communication skills, can multitask, and thrive in a fast-paced...

  • Customer Service Representative

    2 days ago

    Oxford, Ohio, United States Walmart Full time

    Job Description:">We are looking for a highly motivated and detail-oriented individual to fill the position of Customer Service Representative at Walmart. As a Sales Associate, you will be responsible for reviewing customer orders, locating and selecting merchandise, and ensuring accurate order fulfillment.">Main Responsibilities:">Your primary...

  • Customer Service Ambassador

    5 days ago

    Oxford, Pennsylvania, United States Wal-Mart Stores , Inc. Full time

    Company OverviewAt Wal-Mart Stores, Inc., we are committed to providing exceptional customer service and creating a positive shopping experience for our customers. As a key member of our team, you will play a vital role in achieving this goal.

  • Store Area Leader

    2 weeks ago

    Oxford, Maine, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAs a Store Area Leader at Walmart, you will be responsible for leading a team of associates in a specific area of the store. Your primary goal will be to ensure customer satisfaction by maintaining a clean and well-organized area, meeting customer expectations, and providing excellent customer service.Key ResponsibilitiesEnsure customer...

  • Customer Service Representative

    4 weeks ago

    New Oxford, United States Packaging Corporation of America Full time

    Customer Service Representative New Oxford, PA 17350, USA Req #21155 Monday, November 25, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of...