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Sr HR Technology Analyst

1 month ago

Charlotte, United States Spectrum Full time

JOB SUMMARY The Senior HR Technology Analyst will play a crucial role in managing and optimizing our HR technology solutions, particularly focusing on Oracle HCM Cloud. This role is responsible for ensuring the smooth operation, configuration, and enhancement of our HR systems to support the organization's HR processes and strategic objectives. This position is also responsible for modifying configuration tables and identifying and analyzing down-stream impacts to configuration changes. Partners and collaborates with various internal and external customers across the organization. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience. Serve as the primary subject matter expert for Oracle HCM Cloud, including Core HR and Compensation modules. Collaborate with HR business partners to understand requirements and translate them into solutions within Oracle HCM Cloud. Configure, customize, and maintain Oracle HCM Cloud modules to meet evolving business needs and compliance requirements. Lead system upgrades, patches, and enhancements, ensuring minimal disruption to HR operations. Provide end-user support, troubleshooting issues, and resolving problems related to Oracle HCM Cloud. Develop and maintain system documentation, including business process flows, configuration guides, and training materials. Analyze data and generate reports to support HR analytics, decision-making and regulatory compliance. Partner with IT and other stakeholders to integrate Oracle HCM Cloud with other systems and applications. Stay abreast of industry trends, best practices, and new features within Oracle HCM Cloud, recommending opportunities for improvement and innovation. Lead and participate in cross-functional projects related to HR technology initiatives. Create standard functional specifications for production support development and acts as a testing lead for production support maintenance request and issues that arise. Create test scripts for execution during unit testing and system integration testing that are based on the functional specifications for change requests as well as small, medium and large projects Serve as a HR Functional Team Subject Matter Expert providing knowledge regarding various technology applications including Oracle HCM Cloud and Oracle Help Desk. Support systematic upgrade efforts for Oracle Cloud modules to include design, configuration, testing and implementation. Document and deliver systems-related training to various levels of the organization. Perform other related duties as assigned by management. REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Report writing knowledge Extensive Oracle HCM Cloud knowledge Ability to adhere to established processing timeframes and make decisions independently. Experience in data validation and analysis Experience in continuous process improvement, including technology upgrades and implementation Proven analytical capacity and communication skills Ability to effectively interact, partner and influence staff in various levels of the organization Demonstrated organizational skills and orientation to detail Demonstrated customer service orientation Strategic thinking skills with demonstrated experience developing and implementing solutions to issues Facilitator, skilled at leading projects and initiatives Ability to work on multiple projects with shifting priorities Ability to anticipate problems, respond accordingly, and work independently Demonstrated proficiency in Microsoft Word, Excel, Access, Visio, SharePoint and PowerPoint Understanding and demonstrated application of SDLC and project methodology Required Education Bachelor’s degree required or equivalent combination of education and experience Required Related Work Experience and Number of Years Experience working in a HR technology or analytical role - 3+ PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Oracle HCM Cloud certification(s) preferred Experience with HCM implementations and system integrations is a plus WORKING CONDITIONS Office environment EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

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