Quality Manager

3 weeks ago

Lowell, United States Actalent Full time
Job Description:

The Quality Assurance Engineer is responsible for overseeing quality processes and continuous improvement initiatives to ensure production standards are met. This role includes creating and maintaining process documentation, supporting QA reporting efforts, and assisting with audits and metrics. The Quality Assurance Engineer will supervise the production floor and manage nonconforming materials while ensuring all quality standards and procedures are upheld.

Key Responsibilities:
  • Process Documentation:
    • Develop and maintain procedures, process maps, and job aids.
    • Ensure all documentation is up-to-date and adheres to company standards.
  • Quality Assurance Reporting:
    • Assist in QA reporting, including management reviews, quality alerts, test records, and 8D reports.
    • Support the Quality Systems Manager in audits, KPI tracking, and approval processes.
  • Continuous Improvement:
    • Implement and control continuous improvement initiatives (KVP, KVS, 5S, etc.) on the production floor.
    • Collaborate with responsible departments to meet QA requirements, including supplier evaluations and audits.
  • Production Floor Supervision:
    • Oversee inspection activities of the Kanban production line.
    • Manage and evaluate nonconforming material processes (MRB, DMR, OOBF).
    • Ensure production standards (ESD, 5S, lean, etc.) are maintained according to relevant job aids.
    • Maintain organized QA test plans and results.
  • Testing and Quality Initiatives:
    • Delegate inspection tasks for company products to quality personnel.
    • Develop and implement methods and procedures for inspecting, testing, and evaluating products and production equipment.
    • Lead root cause analysis for high-priority returned items, out-of-box failures, and corporate initiatives.
    • Troubleshoot and test serial production issues.
    • Perform field and vendor visits as requested to investigate repetitive failure claims or low-quality performance.
    • Provide detailed reports on root cause analysis and recommend corrective actions based on quality reporting, customer complaints, or management requests.
    • Maintain and support corrective and preventive actions, including appropriate documentation.
Skills and Qualifications:
  • Top Skills
    • Troubleshooting
    • Electrical engineering
    • Quality engineering
    • Root cause analysis
  • Additional Skills:
    • Process engineering
    • Hardware and electromechanical devices
    • Test plan development and execution
    • Data analysis
    • Continuous process improvement (Kanban, 5S)
    • ISO standards (ISO 9001)
    • Non-conforming material management (NCMR, MRB)
    • Corrective and preventive action plans (CAPA)
    • Quality assurance testing and standards
    • Electronics manufacturing
  • Education and Experience:
    • BS Degree in Electrical Engineering or another technical discipline.
    • Minimum of 3 years in Quality Assurance.
    • Experience in an ISO 9001 manufacturing environment.
    • Working knowledge of SAP (System Applications and Products).
    • ASQC CQE Certification preferred.


Experience Level:
  • Intermediate Level
About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

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