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Customer Services Representative
2 months ago
Job Functions and Responsibilities: Conduct professional telephone conversations to service existing accounts in a high call volume environment Problem-solve and use time effectively to multitask and prioritize work Work well with others in a team setting Gain customer trust and respect by establishing and maintaining effective relationships Meet production goals, as shown through policies written Life referrals Job Requirements: High school diploma or equivalent education required Previous customer service and sales experience Excellent interpersonal and communication skills Computer keyboard (35 wpm) and processing skills Previous insurance background is a plus, but not required After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided) This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.