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Service Center Representative
2 months ago
We are seeking a dedicated Customer Services Representative to join our team at Tushar Barot - Supreme Insurance Services. This role is pivotal in ensuring our clients receive exceptional service and support.
Key Responsibilities:
- Engage in professional telephone interactions to assist current clients in a dynamic call environment.
- Utilize problem-solving skills to effectively manage multiple tasks and prioritize responsibilities.
- Collaborate effectively within a team to achieve common goals.
- Build and maintain trust with clients by fostering strong relationships.
- Achieve production targets as outlined in company policies.
Qualifications:
- High school diploma or equivalent is mandatory.
- Prior experience in customer service and sales is preferred.
- Strong interpersonal and communication abilities are essential.
- Proficient keyboard skills (minimum 35 wpm) and computer literacy.
- Experience in the insurance sector is advantageous, though not essential.
- Post-hire, candidates must obtain a state insurance license and fulfill ongoing education requirements, with comprehensive training provided.
