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Market Development Specialist
4 months ago
Job Description
The
Market Development Specialist
partners with assigned Business Development Team Members to support sales effort with market development, quote submission, pre-sales marketing needs and facilitate clean hand-offs to internal partners during enrollments.
Responsibilities
Coordinate a high volume of new case submission in Salesforce
Coordinate Quote activity for Business Development Team Member(s) on large case sizes for quick turnaround time and accuracy; gather information from internal partners; proof before submission
Set up strategy meetings with Underwriting and internal Implementation Partners
Collaborate with marketing to develop marketing tools that maximizes new customers enrollments and delivers a good understanding of our product value
Work with the marketing department to develop focused marketing campaigns by local market; examples may include one-page flyers for specific brokers, targeted market segments, email campaigns, virtual training calls and videos.
Participate with the team on implementation of cases to make sure all aspects are coordinated from the initial RFP to commitments made during the RFP process such as performance guarantee's, tech credits, etc.
Create centralized knowledge base for all material for a new case from start to finish that is accessible by key stakeholders
Join in developing the team's knowledge on industry best practices to deliver a superior client experience
Develop comprehensive understanding of products
Work with Chubb divisions to optimize our product portfolio across the enterprise; integrate on quotes with new and existing opportunities.
Build strong positive working relationships with internal partners
Assist with roadblocks and solutions during new case submissions and enrollments
Facilitate marketing and enrollments events with technology enablers such as webex and other online capabilities.
Partner with Business Development Manager to review opportunities based on in-force data within select markets; pull in-force block to identify opportunities for new lines of coverage and enhanced re-enrollment activities. Develop strategies with the team to add new lines of coverage.
Liaison with select Brokers on marketing initiatives and provide ad hoc information as needed
Support re-enrollment activities
Qualifications
Skills / COMPETENCIES
Exceptional client service mindset and strong relationship ownership
Excellent written and verbal communication skills
Strong Microsoft Office skills - Word, PowerPoint, Excel
Presentation skills
Solid organization skills/ability to manage multiple priorities/deadlines
Strong business acumen
Ability to partner with a close team and develop strong business relationships
Energetic, outgoing, thrives in a fast-paced environment
Takes initiative/Results oriented
Ability to work independently and manage competing priorities
Ability to influence and work under pressure to meet client needs
Education and Experience
Bachelor's degree or equivalent business experience required
Experience in the group benefits industry preferred
Salesforce experience highly preferred
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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