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Front Desk Coordinator

2 months ago


Colorado Springs, United States True North Health Center Full time

Join Our Team as a Front Desk Coordinator

Are you a compassionate and detail-oriented individual with a knack for making others feel welcome and supported? Do you thrive in a dynamic environment where you can play a pivotal role in ensuring seamless patient experiences? If so, we have an exciting opportunity for you

Position: Front Desk Coordinator

Employment Type: Full-time

Location: True North Health Center - Colorado Springs

About Us: At True North Health Center,, we are dedicated to providing top-notch healthcare services and a supportive environment for our patients. We believe that every interaction counts and contributes to the well-being of our patients. As a Front Desk Coordinator, you'll be at the forefront of creating positive patient experiences while ensuring the smooth progression of their care plans.

Key Responsibilities:

  • Engage with patients warmly and professionally, guiding them through their visits.
  • Manage appointment scheduling and confirmations using our cutting-edge EHR system.
  • Maintain accurate patient records and documentation for every appointment.
  • Collaborate with the team to ensure a high percentage of kept appointments.
  • Assist patients in completing required paperwork for re-exams and treatments.
  • Cultivate a positive atmosphere while addressing and resolving challenges effectively.
  • Lead daily team huddles to promote productivity and ensure goals are met.

Desired Qualities:

  • Empathetic and patient demeanor to provide exceptional patient experiences.
  • Detail-oriented and organized with an ability to manage multiple tasks seamlessly.
  • Effective communicator with a genuine interest in patient well-being.
  • Adaptable and resourceful in handling changes and patient needs.
  • Team player who thrives in a collaborative environment.
  • Skilled at striking a balance between hospitality and assertiveness.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a healthcare setting or customer service role is a plus.
  • Proficiency in using electronic health records (EHR) systems is desirable.
  • Demonstrated ability to handle patient interactions with professionalism and care.
  • Strong organizational skills and attention to detail.
  • Comfortable leading team discussions and huddles.

Benefits:

  • Competitive pay and benefits package.
  • Opportunity for professional growth and development.
  • Positive and inclusive work culture.
  • Meaningful work that directly impacts patient well-being.

If you're passionate about patient care, have a knack for organization, and are ready to make a difference in healthcare, we invite you to apply for the Front Desk Coordinator position at True North Health Center. Join us at True North Health Center and embark on a rewarding journey of patient empowerment and healthcare excellence

If you're ready to make a difference and be a key player in transforming lives, we encourage you to apply