Mortgage Loan Originator Assistant

1 month ago


Raleigh, United States Victorian Finance Full time
Description

We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today

Responsibilities

•Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
•Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
•Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
•Screen and make calls, book appointments and provide administrative support as needed
•Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service

Qualifications

•Mortgage sales experience required
•Preferred degree in banking or finance, and a high school diploma or equivalent is required
•MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
•At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant
•Although not required, having an NMLS license or training is preferred
•Comprehension of basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
•Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients

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