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Customer service rep
2 months ago
Are you a master of interpersonal skills and possess strong organizational skills? Are you looking for the next steps in your career? Do you love helping others and have a sense of urgency with issue resolution? I have the perfect opportunity for you to work with talented and smart individuals in the furnishings industry.
salary: $16 - $19 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Responsibilities:
- Respond to customer inquiries via phone, email in a professional and courteous manner
- Provide accurate information about products, services, and company
- policies
- Assist customers with placing orders, processing returns, and resolving any
- issues or concerns
- Perform data entry and basic accounting tasks
- Share customer feedback internally and with field representative in an effort to improve customer satisfaction and increase the overall business
- Conduct outbound calls to follow up with customers or provide updates on their inquiries
- Maintain a high level of phone etiquette and professionalism at all times
- Collaborate with other team members to ensure seamless customer experience
The essential functions of this role include:
working in a smoke free environment
Skills Basic Computer Skills Customer Service Interpersonal Sensitivity Client Service Telephone Etiquette Active Listening Customer Relationship Management
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.