![Red River Brick](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 months ago
DEPARTMENT: Sales
LOCATION: Schertz, TX
Red River Brick is seeking a Customer Service Representative for our manufacturing facility in
Schertz, TX. The ideal candidate will be able to support Sales and Operations with order
management and other tasks as needed.
RESPONSIBILITIES: Enter all Customer Sales Orders and Stock Transfer Orders for location
- Communicate with Customers by email, phone and in person •
- Provide customer support to all existing and new customers •
- Enter Purchase Orders to vendors into SAP/ESKER system
- Interact with outside vendor representatives as needed
- Assist with Sample Order fulfillments •
- Assist Warehouse/Shipping Dept with verification of all In-Bound and Out-Bound load
-verification, as needed
- Manage Cycle Counts and Physical Inventories when scheduled •
- Maintain safety reporting and commitment to zero harm workplace
- Manage and maintain all required documents per company retention policies
EDUCATION: •High school required •Undergraduate degree preferred
WORK EXPERIENCE: •Previous experience working with SAP/Esker Preferable •Minimum of 1-year in a customer service representative role •Knowledge of construction industry/ building materials preferred •Bilingual a plus •Forklift experience/certification a plus
SKILLS REQUIRED: •Ability to professionally communicate in person or by phone and email •Proficient in Microsoft Office (Word, Excel, Outlook,Teams) •Able to perform various forms of physical labor as needed (i.e. lifting/ standing) •Committed to working in a zero-harm workplace •Able to work flexible hours as needed or required •Able to successfully multi-task •Able to work with minimal supervision
General Shale offers a comprehensive benefits package, including, but not limited to: Medical,
Dental, Vision, 401K, Life Insurance and Vacation plans.
Learn more about General Shale and its comprehensive portfolio of innovative brick and masonry
solutions for commercial and residential structures at generalshale.com.
An Equal Opportunity Employer
M/F/D/V
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