Renton Ice Rink Proshop Customer Service Retail Specialist

6 days ago


Renton, United States Keeleco LLC Full time

As a family owned sporting goods retailer we are focused on giving exceptional customer service to all customers and potential customers. We pride ourselves in creating a great local shopping atmosphere in store and highly value building long term professional relationships in all facets of our business.

RESPONSIBILITIES would include but not be limited to:

  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide an excellent sales & service experience
  • Fitting customers with equipment and proper sporting goods
  • Being personally accountable for operational procedures and expectations
  • Maintaining personal and shop productivity goals on a daily, weekly and monthly basis.
  • Builds professional relationships with every customer and potential customer by asking open-ended questions that will help assess their needs.
  • Ability to learn, maintain and share expertise of products, industry and trends.
  • Contributes to a positive, productive and passionate work environment every shift.
  • Needs to be able to work evenings and weekends.
  • Needs to be able to work independently and efficiently, with minimal supervision.
QUALIFICATIONS
  • 0-3 years of retail experience
  • Enthusiastic and passionate about sports and sporting goods.
  • Able to unconditionally deliver exceptional customer service.
  • Must be able to lift at least 50 pounds.
  • Disciplined and focused on results and operational excellence
  • Must be proactive and Initiate completion of tasks or activities without necessary supervision
  • Flexible availability - including nights, weekends, and holidays
  • Basic computer skills necessary.


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