Service Advisor

2 months ago


Renton, Washington, United States Walker's Renton Mazda Full time
Job Overview

Walker's Renton Mazda is seeking a highly skilled and experienced Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring that our customers receive prompt, courteous, and effective service.

Key Responsibilities
  • Oversee service orders and workflow to ensure seamless customer experience
  • Take ownership of customer inquiries, providing exceptional support and resolving issues efficiently
  • Collaborate with technicians to diagnose vehicle problems, order parts, and implement repairs
  • Manage warranty claims and oversee administration of service department
  • Develop and maintain strong relationships with customers, factory representatives, and employees
Requirements
  • Proven track record of success in customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work independently with minimal supervision
  • Strong organizational and time management skills
  • Valid driver's license and clean driving record
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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