Bilingual Call Center Representative

3 weeks ago


Orlando, United States Penske Automotive Full time

Central Florida Toyota, a Penske Automotive Group dealership, is immediately hiring Bilingual Call Center Representatives who are bilingual in Spanish and English to join our Business Development Center. We're Offering A $2,500 Sign-On Bonus for Qualified Candidates Our Bilingual Call Center Representative, also called Appointment Coordinator, earn upwards of $40k per year and advancement opportunities are unlimited within the organization. JOIN OUR TEAM As a Bilingual Call Center Representative, you will use your customer service skills to promptly, professionally, and courteously help connect customers with our team members and arrange for valuable sales and service appointments in a call center environment. WHAT WE HAVE TO OFFER Monthly bonus opportunities. Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR Bilingual in English and Spanish is required. Genuine interest in providing an exceptional customer experience. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal, and organizational skills. Strong work ethic with the ability to work in a fast-paced, results-driven environment. Prompt responses to internet inquiries with courtesy, accuracy, and professionalism. Proficiency in utilizing MS Office Suite, CRM, and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis. APPLY WITH US Penske Automotive Group is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. Req Number: 29679 Position Code: 712801 Type: Full-time Dealership: Central Florida Toyota Location Address: 11020 South Orange Blossom Trail EEO Statement The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. #J-18808-Ljbffr



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