Customer Service

3 months ago

Torrance, United States ALS Environmental Full time
Overview:

Imagine your future with us

At ALS, we encourage you to dream big.When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the worlds most complex problems for a safer, healthier world.

About the role:

The Laboratory Department provides development, verification and validation of analytical test methods and testing of Drug Substances, Drug Products, Excipients, Impurities, Medical Devices, Personal Care Products and Water samples. The Torrance CA office is currently seeking a Customer Servcie Representative.

Work Schedule: Monday to Friday 8:00 a.m. to 5:00 p.m.

Responsibilities:

About you:

  • Be a liaison between ALS and the clients by providing the best customer service which can include addressing any phone or emails requests, sending test updates and reports, assist in returning samples, etc.
  • Perform other general clerical assignments to include but not limited to answering telephone calls, scanning and copying documents.
  • Enter results into LIMS system.
  • Generate laboratory reports through MS Word or Crystal Report and retrieve files/folders.
  • Assist with generating or updating any internal documents.
  • Order laboratory supplies and follow up on orders when needed.
  • Prepare letters and other documents needed by the laboratory, provide customer service to clients and organize return of samples to clients.
  • Assist Management team in other clerical duties.

: Required Qualifications:

  • Candidate must possess a minimum of high school degree
  • Candidate must have at a minimum a year of customer service experience
  • Excellent communication skills and be a fast learner with ability to multi-task; organized and planning skills
  • Excellent customer service skills
  • Excellent attention to detail and accuracy
  • Excellent typing and computer skills especially with Microsoft Outlook, Word, Excel, PowerPoint
  • Have time management skills and the ability to prioritize work; conscientious and responsible.
  • Independent and self-motivated and also able to work in a team environment. Detail oriented, flexible and multitask oriented.


Qualifications:

Working at ALS:

Our people are our most valuable asset and drive our success at ALS.We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, youll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Our benefits include:

  • Structured wage increases Min $18.00 - Max $20.00
  • Comprehensive benefit package (including: medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
  • Additional vacation days for years of service
  • Business support for education or training after 9 months with the company
  • Learning & development opportunities (unlimited access to e-learnings and more)

About ALS:

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

Everyone matters:

ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society

ALS is a VEVRAA Federal Contractor.

EOE AA Minority, Female, Veteran, Individuals with Disabilities

Click Here to view the EEO is the Law poster

Click Here to view the FMLA Law poster

Click Here to view the EPPA Law Poster

Click Here to view the Pay Transparency Provision

Click Here to view company E-Verify Participation Poster

ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

An

  • Customer Service Representative

    1 week ago

    Torrance, California, United States Walgreens Full time

    Customer Service Associate Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Your key responsibilities will include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and...

  • Customer Service Representative

    4 weeks ago

    Torrance, California, United States Jeff Lowe - State Farm Agent Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Responsibilities:Provide...

  • Customer Service Associate

    3 weeks ago

    Torrance, California, United States Caliber Collision Repair Services Full time

    Customer Service Representative Job DescriptionAt Caliber Collision Repair Services, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...

  • Customer Service Representative

    3 days ago

    Torrance, California, United States GEODIS Full time

    Customer Service RepresentativeAt GEODIS, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our clients. Your primary duties will include:Interacting with customers via phone, email, or in-person to receive orders or changes in...

  • Customer Service Representative

    2 months ago

    Torrance, United States Caliber Collision Repair Services Full time

    Service Center. Torrance - W 190th. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to int Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Director

    2 weeks ago

    Torrance, California, United States Bachem Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Director to lead our customer service team and drive a strong culture within the department.The ideal candidate will have a proven track record of providing leadership and day-to-day management of all areas of the customer service group, including customer satisfaction, enhancing the...

  • Customer Service Representative

    1 month ago

    Torrance, California, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a key role in ensuring that our customers have a positive experience in our store.Key ResponsibilitiesProvide exceptional customer service to all...

  • Customer Service Coordinator

    4 weeks ago

    Torrance, California, United States Yusen Logistics Full time

    Job Title: Customer Service CoordinatorAt Yusen Logistics, we are seeking a highly skilled and detail-oriented Customer Service Coordinator to join our team. As a key member of our Import/Export Operations team, you will be responsible for providing exceptional customer service, managing shipments, and ensuring timely deliveries.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Torrance, California, United States Mohawk Industries Inc Full time

    Customer Service/Warehouse AssociateAt Mohawk Industries, Inc., we are seeking a highly skilled and detail-oriented Customer Service/Warehouse Associate to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, processing sales transactions, and performing various warehouse duties.Key...

  • Customer Service Representative

    2 months ago

    Torrance, California, United States Marukai Corp. Full time

    About Marukai Corp.Marukai Corp. is a leading retail company that values customer satisfaction and excellence in service. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service,...

  • Customer Service Specialist

    3 months ago

    Torrance, United States CEVA Logistics Full time

    Develop critical relationships with internal or external customers, assist with account management such as maintaining customer profiles, details and service needs. Address complex or escalated internal or external customer questions and concerns reg Customer Service Specialist, Customer Service, Specialist, Operations, Transportation, Retail

  • Customer Service Liaison

    1 week ago

    Torrance, California, United States State Farm Insurance Full time

    Job SummaryState Farm Insurance is seeking a skilled Customer Relations Representative to provide exceptional customer service and support to our policyholders. As a key member of our team, you will be responsible for assisting customers with their insurance needs, answering inquiries, and resolving issues in a professional and empathetic manner. You will...

  • Customer Service Representative

    1 month ago

    Torrance, California, United States Marukai Corp. Full time

    Job Title: Customer Service RepresentativeMarukai Markets dba TOKYO CENTRAL is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Customer Service Department, you will be responsible for providing exceptional customer service, responding to customer inquiries, and exceeding sales goals.Key...

  • Customer Service Manager

    3 weeks ago

    Torrance, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Manager to join our dynamic team in the retail sector, based in Torrance, California. In this role, you will be charged with the optimization of our customer service workflows, the management of our team, and the transition to a new CRM system.Responsibilities• Lead the customer service team...

  • Customer Service Representative

    4 weeks ago

    Torrance, California, United States AIT Worldwide Logistics Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at AIT Worldwide Logistics. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring timely delivery of their shipments, and resolving any issues that may arise.Key ResponsibilitiesProvide...

  • Customer Service Representative

    7 days ago

    Torrance, California, United States Lovisa Full time

    Customer Service RepresentativeYou will be the face of Lovisa's online customer service, providing exceptional support to customers through various channels. Your goal is to deliver a seamless experience, ensuring customers feel valued and supported.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    3 days ago

    Torrance, California, United States Geodis Full time

    Customer Service Representative Job DescriptionAt Geodis, we are seeking a skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Interact with customers via phone, email, or in person to receive orders...

  • Customer Service Representative

    2 weeks ago

    Torrance, California, United States El Pollo Loco Full time

    El Pollo Loco Service Team MemberWe are seeking a skilled and friendly Service Team Member to join our team at El Pollo Loco. As a key member of our service team, you will be responsible for:Key Responsibilities:Greet and assist customers with their orders in a welcoming and helpful manner.Process and assemble customer orders efficiently, ensuring accuracy...

  • Customer Service Representative

    1 month ago

    Torrance, California, United States RBC Bearings Full time

    Job Title: Customer Service Representative/Account ManagerJob Summary:RBC Bearings is a leading international manufacturer and marketer of precision bearings. We are seeking a highly skilled Customer Service Representative/Account Manager to join our team. In this role, you will be responsible for maintaining the highest level of customer service through...

  • Customer Service Representative

    4 weeks ago

    Torrance, California, United States Marukai Corp. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Service Department, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and...