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Principal Payment Product Management

3 months ago

Chicago, United States Discover Full time
Discover. A brighter future.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Summary

Assesses the performance of and shapes the structure and direction of new and existing product lines and leads the development and execution of strategic product plans for key initiatives such as the introduction of new products, product line extensions, or product enhancements. Accountable for achieving specific goals for each product, including evaluating product performance, and identifying innovations to address customer needs and improve product performance in the market. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

"The Risk Capabilities team within Discover Global Network is responsible for product development lifecycle management to develop and improve tools and capabilities enabling Payments Risk and wider Payment's business teams to appropriately evaluate and manage Risks. This includes the Payments Partner System of Record, High Brand Risk portal, Case Management systems, Data Compromise tools, among others. This leader develops and manages the strategy to identify opportunities that future mature and sustain Operational Excellence and First Line of Defense Risk Capabilities to support evolving partner types while maintaining regulatory compliance."

Responsibilities
  • Identify sources, monitor, analyze, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, then develop and communicate findings, and make strategic and tactical recommendations for performance improvements.
  • Define and execute strategic product road-maps to build new products, enhance existing products, or improve performance.
  • Collaborate with internal and external stakeholders to develop strategies and methodologies to on-board new partners
  • Track and understand industry trends, research findings, and competitive innovations.
  • Provide business analysis and reporting on a periodic basis
  • Collaborate with cross functional teams to develop or support sales efforts or goto-market strategies.
  • Serve as Product Management business lead on cross-functional teams, including internal departments such as Sales, Operations, Legal, Marketing, Finance, Technology in the evaluation, development, management, and/or enhancement of assigned products and/or programs.
Minimum Qualifications

At minimum here is what you will need:
  • Bachelor's Degree in Business, Marketing, Information Technology, Social Sciences or related field
  • 6+ years of experience in Product Management or Related
  • In lieu of a degree, 10+ years of experience in Card payments, network, acquiring, issuing, mobile technologies, digital payments, or related including Product Management Experience
Preferred Qualifications

If we had our say, we'd also look for the following:
  • 6+ years of experience in Card payments, network, acquiring, issuing, mobile technologies, digital payments, or related
  • 2+ years of experience in Fintech platforms, start ups or Related
  • Certification in CSCIP/P
#li-cs1

Application Deadline:
The application window for this position is anticipated to close on May-29-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:
The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:
  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • STD, Life, LTD and AD&D
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan


Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireA[redacted]. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.