Product Manager, Care
1 week ago
At Volvo Cars, we are making bold digital visions come true. We aim to be the leader in the automotive world by creating a digital ecosystem built around making our customers' lives less complicated. What we all have in common at Volvo Cars is our passion for protecting lives, our endless curiosity, and our dedication to create a new future for the automotive industry. Our human centric focus is what separates us from all other car companies.
Product Manager - US Customer Care
Mahwah, NJ
We're creating our own future
At Volvo Cars, we are making bold digital visions come true. We aim to be the leader in the automotive world by creating a digital ecosystem built around making our customers' lives less complicated. What we all have in common at Volvo Cars is our passion for protecting lives, our endless curiosity, and our dedication to create a new future for the automotive industry. Our human centric focus is what separates us from all other car companies.
We're currently searching for a skilled Product Manager to join our Customer Care cluster, where we are committed to empowering our care agents with the best technologies available to assist Volvo customers.
This is an exciting opportunity for a Product Manager who has experience and passion for improving customer care in a global setting. In this role, you will lead an initiative to transform our systems, tools and capabilities used by US Customer Care agents, in partnership with a globally-based development team. You will become an expert at understanding a day in the life of our care agents in the US, and translate their needs into product requirements. You will work with business stakeholders to deliver a solution that empowers agents to assist customers in an efficient and effective manner.
What you'll do
•You will work closely with your Engineering Manager and UX Designer to develop effective solutions that are valuable, viable, usable, and feasible.
•You have an important part in building the product team and making sure the strategy and the roadmap are aligned with organizational objectives.
•You're not afraid of signing up for results, even when this means they must work through others to achieve the necessary results.
•Influencing others, such as your team, colleagues, stakeholders, and key executives, through your use of data and logic.
•You are an expert communicator and understand how to keep both your team, your leadership, and your business stakeholders up-to-date on progress on an ongoing basis.
•You are tenacious at identifying and mitigating blockers and concerns, coming up with the right solutions in collaboration with your team and the business.
•You will create a vision for products and build a roadmap to achieve that vision.
•You will define and communicate the vision and strategy for US Care products ensuring alignment with the overall product roadmap
•You will define a US roadmap in partnership with global teams to utilize globally available tools as much as possible.
•You will maintain and optimize products to maximize conversion and customer experience.
•You will work with business leaders to align with objectives, set benchmarks, and track performance.
•You will deliver a compelling story about your products through analytics and visual presentation.
What you'll bring
•10 professional experience with 5 years of product management experience
•Demonstrated understanding of modern product discovery and delivery techniques
•Experience in working on technology-powered products as a product manager orb equivalent
•Demonstrated ability to learn multiple functional areas of business - engineering, design, finance, sales, or marketing
•Demonstrated ability to figure out solutions to hard problems with many constraints, use sound judgment to assess risks, and lay out your argument in a well-structured, data-informed, written narrative
•Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
•Comprehensive understanding of ecommerce payment and pricing products
•Excellent verbal, written communication, and stakeholder management skills
•Ability to work cross-functionally with the business, product, engineering, and UX
•Experience working with Scrum or Agile product development teams
Who are we?
Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers' lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.
Volvo Cars' continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.
-
Product Manager
3 days ago
Mahwah, United States HYTORC Full timeJob DescriptionJob DescriptionDescriptionThe Product Manager (PM) will work closely with our Sales, Engineering, Operations and Marketing organizations to manage the rapidly growing hydraulic tools and pumps product lines. The candidate should have strong experience in customer and sales facing product management as well as team-based new product...
-
Product Manager
17 hours ago
Mahwah, United States HYTORC Full timeJob DescriptionJob DescriptionDescriptionThe Product Manager (PM) will work closely with our Sales, Engineering, Operations and Marketing organizations to manage the rapidly growing hydraulic tools and pumps product lines. The candidate should have strong experience in customer and sales facing product management as well as team-based new product...
-
Senior Product Manager Convert
1 week ago
Mahwah, United States CareerBuilder Full timeWhat We Are Looking For An experienced digital Product Manager to oversee web pricing and payment products on the US Learn and Shop Product team. As a Senior Product Manager, Product Offer and Pricing at Volvo Cars, you will be responsible for overseeing the development, implementation, and optimization of our web pricing and payment products on the US Learn...
-
Customer Care Team Manager, Fluent Portuguese
5 hours ago
Mahwah, United States Volvo Car Corporation Full timeWant to join our exciting journey? Volvo Cars is on a mission to provide freedom to move in a personal, sustainable and safe way. In a rapidly changing automotive industry, we are pushing boundaries and re-inventing traditional models of car-ownership - creating attractive mobility solutions for tomorrow. Who we are Customer Care is an enthusiastic,...
-
Associate Product Manager, Consumer Data
1 week ago
Mahwah, United States Volvo Cars Full timeAt Volvo Cars, we are dedicated to pushing the boundaries of automotive innovation. We believe that data is at the heart of transforming our customers' experience, and we're looking for a Product Owner of Consumer Data & Profiles to join our team. In this role, you will be a key player in harnessing the power of data to understand our customers and build...
-
Production Associate I
Found in: beBee jobs US - 2 weeks ago
Mahwah, New Jersey, United States Stryker Full timeWhy manufacturing at Stryker? We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023 Are you interested in getting hands-on experience with products that are making an impact on people's lives? As a member of our manufacturing team, that is exactly what you will do At Stryker, you...
-
Production Associate I
Found in: beBee jobs US - 6 days ago
Mahwah, New Jersey, United States Stryker Full timeWhy manufacturing at Stryker? We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023 Are you interested in getting hands-on experience with products that are making an impact on people's lives? As a member of our manufacturing team, that is exactly what you will do At Stryker, you...
-
Technical Project Manager
1 week ago
Mahwah, United States Cyfle Full timeAbout the job Technical Project Manager Salary: $ 90,000.00 We have partnered with a manufacturing company in Mahwah, NJ to provide them with a Technical Project Manager. Please review the below description and let us know if you are interested. Prioritized Must Have Skills for the Technical Project Manager: #1. Bachelor of Science in Engineering...
-
Production Associate I
2 days ago
Mahwah, United States Stryker Corporation Full time**Why manufacturing at Stryker?** We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023! Are you interested in getting hands-on experience with products that are making an impact on people’s lives? As a member of our manufacturing team, that is exactly what you will do! At...
-
Swimming Pool Service/maintenance Manager
6 days ago
Mahwah, United States Lehmann Pools & Spas Full timeLehmann Pools & Spas is a high-end Swimming Pool company that has been providing service and maintenance for commercial and residential pools we have built as well as other commercial and residential customers. The Service/Maintenance Manager will handle all aspects of the day-to-day operations of our Service/Maintenance Dept. Daily job duties include but...
-
Senior Manager, Account Management
1 week ago
Mahwah, United States CareerBuilder Full timeBasic Function: Leads the Account Management Team, over seeing all project-level management, as directed by Sales, or Business Development, as well as overall customer relationship. Projects scope include post-feasibility work for all existing, revised, or new projects. Works closely with Customers, Planning, Procurement, Operations, Quality, and...
-
Accounting Manager
Found in: beBee S US - 2 weeks ago
Mahwah, United States Clark Davis Associates Full timeOne of the world's top-of-the-line consumer products company is seeking a talented Accounting Manager.Timely completion of month and year-end processes.Up-to-date general ledger reconciliations and analysis.Oversight of accounts payable and general accounting tasks.Coordination of banking activities and E-Commerce payments reconciliation.Management of...
-
Accounting Manager
Found in: beBee jobs US - 2 weeks ago
Mahwah, New Jersey, United States Clark Davis Associates Full timeOne of the world's top-of-the-line consumer products company is seeking a talented Accounting Manager.Timely completion of month and year-end processes.Up-to-date general ledger reconciliations and analysis.Oversight of accounts payable and general accounting tasks.Coordination of banking activities and E-Commerce payments reconciliation.Management of...
-
Production Associate I
Found in: beBee S US - 2 weeks ago
Mahwah, United States Stryker Full timeWhy manufacturing at Stryker? We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023! Are you interested in getting hands-on experience with products that are making an impact on people’s lives? As a member of our manufacturing team, that is exactly what you will do! At...
-
Production Associate I
Found in: beBee S US - 4 days ago
Mahwah, United States Stryker Part timeWhy manufacturing at Stryker? We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023! Are you interested in getting hands-on experience with products that are making an impact on people’s lives? As a member of our manufacturing team, that is exactly what you will do! At...
-
Install Project Manager
1 week ago
Mahwah, United States Mindray North America Full timeJob DescriptionJob DescriptionInstallation Project ManagerOpen Location Job Summary:Coordinate the activities of service representatives, sales representatives, clinical educators, outside services, and vendors through the installation of large Patient Monitoring orders. Serve as a point of contact for hospitals to relay issues and questions to the...
-
Production Associate I
Found in: Talent US C2 - 1 week ago
Mahwah, United States Stryker Full timeWhy manufacturing at Stryker?We are proud to be named one the #1Best Workplace in Manufacturing and Production in the United States by Fortune Magazine since 2023!Are you interested in getting hands-on experience with products that are making an impact on people’s lives? As a member of our manufacturing team, that is exactly what you will do! At Stryker,...
-
District Sales Manager
Found in: Lensa US P 2 C2 - 2 weeks ago
Mahwah, United States CareerBuilder Full timeJob Description Job Description Janome America is a distributor of household and computerized sewing machines; a subsidiary of Janome Corporation, Tokyo, Japan, who are one of the worlds largest manufacturers of home sewing machines and leaders and innovators in the home sewing industry. Janome currently has a full time opening for a District Sales Manager...
-
Mahwah, United States Mindray North America Full timeJob DescriptionJob DescriptionPerioperative Sales ManagerEast RegionJob Summary:Responsible for building and maintaining a successful/professional sales force to ensure that annual sales and revenue targets are achieved in each territory and overall region. Position Specifications:Essential FunctionsManage Sales Representatives and offer guidance to support...
-
Water, Fire, Mold Damage Technician
1 week ago
Mahwah, United States PuroClean Emergency Restoration Specialists of Nanuet Full timeJob DescriptionJob DescriptionPerks and ScheduleOnline Mobile CoursesHours 8-4 Monday - Friday, On call as neededPaid Training for Career AdvancementOpportunity to Help People in Times of NeedAggressive Competitive WagesUse of Company Van During Working HoursBonusPaid Vacation Time and Holidays401K and Medical Insurance AvailableCompany and...
