Front Desk Agent

2 days ago


Vail, United States Gravity Haus Inc Full time
Gravity Haus is searching for enthusiastic, outgoing Haus Experience Specialists (Front Desk Agents) to deliver memorable, guest-focused experiences at our properties.

Why You'll Love This Role:
You'll be at the heart of the Gravity Haus community, helping members and guests explore, relax, and create unforgettable adventures.

What You'll Do:
  • Welcome guests warmly, assist with check-ins/outs, and deliver top-tier concierge services.
  • Craft personalized itineraries, support membership benefits, and create "WOW" moments for members and guests.
  • Collaborate with all departments to ensure seamless operations and an elevated guest experience.
  • Adapt to evolving priorities and take on additional responsibilities as needed to support the team, enhance guest satisfaction, and ensure smooth operations across all departments.
Embrace the Gravity Haus core values of:
  • Keep Growing
  • Bring Others Along
  • Create Powerful Moments
  • Be "All-In" + Go the Distance
  • Make it Better than You Found It
Who You Are:
A positive, proactive problem-solver with exceptional customer service skills, attention to detail, and a passion for adventure, sustainability, and community.

Ready to join our mission-driven team? Apply now and bring your personality, enthusiasm, and energy to Gravity Haus

What We Can Offer You...
  • Benefits for full time regular team members include health insurance options, 401K with company match, and Gravity Haus All In in Membership. For part time employees, benefits vary.
  • Transportation/Parking incentives available
Requirements

Education and Experience...
  • 1 plus year of hotel experience preferred
  • 1 plus year of customer service preferred
Physical Requirements...
  • Ability to stand for long periods of time


Salary Description

$20.00-$24.00/ hour
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