Call Center Representative- Payroll
2 weeks ago
Job Title: Call Center Representative- Payroll
Job Location: New York, NY, 10004
Job Duration: 3 months+ with possible extension
Shift Time: 8 am to 4:30 pm
Pay Range: $25 $30/hr. on W2 contract
Note: This position is available for Manhattan, Bronx, and Queens location ( choose location as per your preference)
Job Description:
Provide professional and quality customer service to employees through adherence to the departments scripts, and in compliance with corporate policies and procedures
Use Cisco-Finesse VoIP application to manage inbound and outbound calls in queue and to optimize employee experience
Respond efficiently and accurately to callers explaining possible solutions and ensuring the employee feels supported.
Utilize knowledge base to resolve inquiries
Guide callers through troubleshooting and navigation assistance with ESS, ERC webpages
Complete payroll and timekeeping related forms
Identify, prioritize, and escalate complex issues and provide follow-up/closure
Create and maintain Service Now tickets to ensure efficient handling and prompt response
Participate in trainings and stay updated on applicable software, policies and procedures
Maintain performance and quality standards based on established call center metrics
Perform other related duties and special projects assigned by the call center administrator
-
Call Center Representative
2 weeks ago
New York, United States Careers Integrated Resources Inc Full timeJob Title: Call Center Representative - Payroll Job Location: New York, NY, 10004 Job Duration: 3 months+ with possible extension Shift Time: 8 am to 4:30 pm Pay Rate: $25 - $30/h on W2 contract Duties: Schedule appointments, reminder calls to patients. Book and reschedule clinic appointments. Answer customer inquiries regarding their...
-
Call Center Representative
2 weeks ago
New York, United States eTeam Full timeJob Title: Call Center Representative Department: Corporate Payroll Operation Location: New York, NY 10004 Start Date: 11/04/2024 End Date: 01/04/2025 Hours: 40 hours per week (8 hours per day, 5 days per week) Work Location: Onsite at one of the following: Bellevue, Lincoln, Elmhurst, Jacobi, or Metropolitan Hospitals Job Description: The Call Center...
-
Call Center Representative
2 weeks ago
New York, United States eTeam Full timeJob Title: Call Center RepresentativeDepartment: Corporate Payroll Operation Location: New York, NY 10004Start Date: 11/04/2024End Date: 01/04/2025Hours: 40 hours per week (8 hours per day, 5 days per week)Work Location: Onsite at one of the following: Bellevue, Lincoln, Elmhurst, Jacobi, or Metropolitan HospitalsJob Description: The Call Center...
-
Call Center Representative
2 weeks ago
New York, United States eTeam Full timeJob Title: Call Center Representative Department: Corporate Payroll Operation Location: New York, NY 10004 Start Date: 11/04/2024 End Date: 01/04/2025 Hours: 40 hours per week (8 hours per day, 5 days per week) Work Location: Onsite at one of the following: Bellevue, Lincoln, Elmhurst, Jacobi, or Metropolitan Hospitals Job Description: The Call Center...
-
Call Center Representative
2 weeks ago
New York, United States Central Office Full timeJob Title: Call Center Representative Job Specialty: - Job Duration: 9 Shift: 8:00 AM - 4:30 PM Onsite Guaranteed Hours: 40.00 Experience: 1 year experience preferred License: - Certifications: - Must-Have: Bilingual (facility specific), Extensive phone experience, Computer literate, Intermediate to advanced skills in Microsoft Office applications including...
-
Call Center Representative
2 weeks ago
New York, New York, United States Equiniti Full timeJob Title: Call Center RepresentativeEquiniti is seeking a highly skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling large call volumes daily, manually researching contact information for shareholders, and soliciting shareholder votes and accurately recording voting instructions.Key...
-
Call Center Representative
2 weeks ago
New York, United States GAR Engineering Full timeGAR Engineering is seeking a dedicated Call Center Representative to join our dynamic team within the civil engineering sector. As a front-line ambassador for our company, you will play a critical role in managing incoming calls and addressing customer inquiries, ensuring a seamless communication experience between our clients and our engineering teams. This...
-
Call Center Representative
4 weeks ago
New York, New York, United States Premium Health Center Full timeJob OpportunityPremium Health is seeking a skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service to our patients and families. Your primary duties will include answering phone calls, scheduling appointments, verifying medical insurances, creating referrals, responding...
-
Call Center Representative
4 weeks ago
New York, United States Promo Events Full timeAre you a motivated and enthusiastic individual with a pion for helping others At Promo Events we are on the lookout for dynamic Call Center Representatives who are ready to make a difference in our customers lives. If you thrive in a fastpaced environment and are committed to providing exceptional service we want to hear from you! Key Responsibilities:...
-
Call Center Representative
2 weeks ago
New York, United States Promo Events Full timeAre you a motivated and enthusiastic individual with a pion for helping others At Promo Events we are on the lookout for dynamic Call Center Representatives who are ready to make a difference in our customers lives. If you thrive in a fastpaced environment and are committed to providing exceptional service we want to hear from you! Key Responsibilities:...
-
Bilingual Call Center Representative
4 weeks ago
New York, New York, United States TEEMA Full timeJob Title: Bilingual Call Center RepresentativeWe are seeking a dedicated and bilingual Call Center Representative to join our team in Lower Manhattan, New York.As a key member of our organization, you will play a crucial role in providing outstanding customer service and support to our diverse clientele.Responsibilities:Handle inbound and outbound calls,...
-
Call Center Representative
4 weeks ago
New York, New York, United States PrimeCare Medical, Inc Full time $25 - $35 per hourAt PrimeCare Medical, Inc., our dedication lies in delivering outstanding healthcare solutions within correctional settings. We aim to ensure that individuals in these facilities receive exceptional, compassionate medical services. As a vital member of our expanding team, the Call Center Representative is key in guaranteeing that patients, personnel, and...
-
Bilingual Call Center Representative
2 months ago
New York, United States TEEMA Full timeDo you speak another language? Spanish, Creole (Haitian), Chinese, Russian, Urdu, Korean, or Bengali? Job Title: Bilingual Call Center Representative Location: Lower Manhattan, New York Pay: $17.50 per hour Position Type: Contract - 6 months (with potential for permanent placement) Shift: Day Shift, 40 hours per week Organization: We are a health and human...
-
Call Center Representative
4 weeks ago
New York, United States SPS North America Inc Full timeReports To: The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Call Center Representative (Rep) will be responsible for general information and inbound sales calls for the client site. The Call Center rep will also be responsible for supporting the sales team on...
-
Call Center Outreach Representative
1 month ago
New York, United States Tandym Group Full timeA medical services company in NYC is currently seeking a new professional for a promising opportunity with their growing team as a Call Center Outreach Representative.Responsibilities:The Call Center Outreach Representative will:Conduct 100 or more outreach calls daily to schedule patients for appointments with the mobile health teamReview and explain...
-
Call Center Outreach Representative
1 month ago
New York, United States Tandym Group Full timeA medical services company in NYC is currently seeking a new professional for a promising opportunity with their growing team as a Call Center Outreach Representative.Responsibilities:The Call Center Outreach Representative will:Conduct 100 or more outreach calls daily to schedule patients for appointments with the mobile health teamReview and explain...
-
Call Center Representative
2 weeks ago
New York, United States Equiniti Full timeManagement LevelEnsure you read the information regarding this opportunity thoroughly before making an application.I***This is a temporary, 100% remote positionOther Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TXShiftInformationShift Time: 9:00 am to 4:00 pm [AM Shift]Hours: Monday - Friday, full timeSome Saturdays required from 10:00 am to...
-
Call Center Representative
1 week ago
New York, United States Equiniti Full timeManagement Level I ***This is a temporary, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX ShiftInformation Shift Time: 9:00 am to 4:00 pm [AM Shift] Hours: Monday - Friday, full time Some Saturdays required from 10:00 am to 6:00 pm Compensation: $18.00/hour Equiniti is a leading international provider of...
-
Proxy Call Center Representative
1 week ago
New York, New York, United States Equiniti Full timeJob SummaryA Proxy Call Center Representative is a highly skilled professional responsible for handling large volumes of calls, researching shareholder information, and soliciting votes. This is a remote, full-time position that requires excellent communication skills and the ability to work in a fast-paced environment.Key ResponsibilitiesWork on an...
-
Call Center Representative II
2 weeks ago
New York, New York, United States NYC Health Hospitals Full timeJob Title: Call Center Representative IIMetroPlusHealth is a leading healthcare provider in New York City, serving residents of the five boroughs through a comprehensive range of products and services. As a Call Center Representative II, you will play a critical role in delivering exceptional customer service to our members, ensuring their needs are met and...