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Customer Experience Associate

2 months ago

Des Moines, United States Bluegreen Vacations Full time

Customer Experience Associate in Ridgedale, MO by Bluegreen Vacations Job Description: Wilderness Club Resort at Big Cedar, located in Ridgedale, MO, is seeking a

Customer Experience Associate.

Hiring immediately, apply today Compensation:

Dependent upon experience Schedule:

Full-Time and Part-Time available; Flexible shifts, includes weekends Location:

1285 Estate Dr, Ridgedale, MO 65739 Be part of a team committed to creating lasting vacation memories #PowerOfVacation As a

Customer Experience Associate , you are driven by a hospitality culture in making the guests' experience one that is filled with surprise and delight, by serving as our guests' first point of contact. Assists management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching Bell Area associates. You provide owners and guests assistance with carrying luggage during check-in and check-out. Safely and promptly delivers to and picks up luggage from guest rooms. Assist front desk staff with actual check-in and check-outs, reservations, and telephone duties as assigned by the Guest Services Manager. May regularly inspect and clear Resort entrance and surrounding areas of litter and debris. YOUR EXPERIENCE: * Customer service experience of at least one year required * VALID and CLEAN Driver's License record * Possess a team player attitude and excellent interpersonal skills BENEFITS YOU'LL ENJOY: * 4 weeks of Paid-Time Off * 401K Match * Medical, Dental, Vision Insurance * 10 Paid Holidays * Paid Parental Leave * Tuition Reimbursement * Safe and fun work environment At Bluegreen Vacations, the health, safety, and well-being of our associates, owners, and guests are a top priority. In order to comply with state and local COVID-19 mandates, and in alignment with the most recent CDC guidelines, we have implemented various safety protocols within our operations, such as wearing masks and conducting temperature checks and health screenings for our associates. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion are critical to our success, and we seek to recruit, develop, and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, the candidate must be willing to submit to a background check/drug test. EOE/DFW

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