Customer Service Specialist- Overnight Shift

3 weeks ago


Glen Allen, United States RemX Full time

RemX has an immediate opening for a Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA.

Shift: 9:00 am- 5:30 pm Monday-Friday

Location: 100% onsite in Midlothian, VA

The Logistics Customer Service Specialist is responsible for updating and providing shipment updates to customers through different communication channels.

  • Update shipment notes with current status via tracking, tracing and monitoring.
  • Data entry of customer shipment information into various databases
  • Updating and processing billings
  • Stay aware of provider updates by monitoring the Web, fax, email and telephone
  • Maintain customer and provider files
Qualifications
  • High school diploma or equivalent
  • 1+ years of relevant experience, transportation or freight forwarding experience preferred but not required
  • Ability to work Friday, Saturday, Sunday and Monday from 12 pm - 10:30 pm onsite
  • Ability to manager multiple pressing priorities in a fast paced environment
  • Possess excellent verbal and written communication skills.
As a RemX logistics Customer Service Specialist we offer you:
  • Competitive pay
  • Weekly Pay (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work
  • FREE ONLINE skills training


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