Project Specialist

4 weeks ago

Des Plaines, United States CareerBuilder Full time

Job Description

Job Description

Support Franchise dealer programs by increasing awareness, educating, training, and driving overall enrollment in various dealer operational and growth programs across the Flagship dealer group. Working with internal teams & dealer decisions makers, this individual will increase dealer engagement in current and future programs, apps, and go to market strategies by showing dealers the value, benefits, and overall ROI these programs bring to their business.
Specific Job Function:
Subject Matter Expert supporting initiatives for dealer network.
Support Ecommerce program by onboarding new dealerships into the program which will include minor system setup, virtual training and ongoing support.
Support Voice of the Customer program by managing dealer questions and troubleshooting.
Help with the day-to-day support elements for various dealer growth programs.
Help create and edit dealer presentations.
Create and maintain training and support materials.
Other duties as assigned.

Job Requirements:
Bachelors Degree in Business or Communications related field or equivalent work experience
2+ years of experience with project management, customer service or training
Minor technical experience working with system configuration, user set up, etc.
Excellent organizational skills, with the ability to handle multiple tasks simultaneously and meet deadlines
Experience working across various levels of an organization
Ability to work collaboratively in a team-oriented environment, fostering positive relationships with colleagues, dealers, and other stakeholders
Comfortable providing process recommendations
Proficient in Microsoft Office
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position.
Resourcefulness Customer Focus Communication
Passion Independent Detail Oriented

Company Description ABOUT CULLIGAN INTERNATIONAL

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment services and solutions. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.
For more information visit:

www.corporate.culligan.com

Company Description

ABOUT CULLIGAN INTERNATIONAL Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment services and solutions. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.For more information visit: www.corporate.culligan.com
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