Backstage Hospitality Assistant

4 months ago


Atlanta, United States The Woodruff Arts Center Full time
Woodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation's third largest arts center. Comprised of three Art Partners-Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art-there's a role for everyone at The Woodruff.

Reports to:
Manager
FLSA:
United States of America (Non-Exempt)
Employment Status:
Regular/Part time
The Backstage Hospitality Assistant will meet & greet the Artist's touring party upon arrival at the venue and fulfill duties under the direction of Atlanta Symphony Hall LIVE's Event Manager or a member of the Artist's Touring Party. The position will serve as a venue liaison and assist touring personnel with all aspects of catering and dressing room hospitality.
  • Assigning artist dressing rooms per the approval of a member of the Artist's Touring Party
  • Purchasing the Artist's hospitality rider items in advance (pre-shop) or day of the show per the budget and advance
  • Setting up / preparing artist dressing rooms by placing hospitality items in the rooms per the approval of a member of the Artist's Touring Party
  • Ordering after-show food from a local restaurant for the Artist's Touring Party and coordinating the pick-up and delivery time with the Runner
  • Washing and folding bath & hand towels that were used on a show day
  • Cleaning dishes, if any, were used on a show day
  • Assisting with miscellaneous projects as directed by Atlanta Symphony Hall LIVE's Event Manager or a member of the Artist's Touring PartyMaintain show cash and receipts throughout the day
  • Maintain a professional and personable attitude with the venue and touring personnel
Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:
  • High school diploma or GED
  • Proficient in Microsoft Word
  • Experience in cash reconciliation
Skills and Abilities:
  • Available for long shifts, including nights and weekends (typical show days average 15 hours), in a fast-paced environment
  • Ability to drive 15-passenger vehicles.
  • Must be 21 years of age or older and possess a valid driver's license
  • Must be able to maintain composure around high-profile artists/guests
  • Knowledge and love of music
  • Thorough knowledge of the local area, including area businesses & locations
  • Safe driving habits
  • Understanding of the live concert experience
  • Superior communication skills, both verbal and written
  • Positive attitude and courteous, personable manner; willingness to aid at any time
  • Attention to detail
Physical Demands/Work Environment:

The work environment and physical demands described here are representatives of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Some standing, walking, bending, frequent use of hands, stooping, and light lifting (at least 25 pounds) are needed
  • The noise level in the work environment can often be loud


COVID Vaccination Information:

Effective as of October 1, 2021, The Woodruff Arts Center requires that all employees be vaccinated against COVID-19 as a condition of employment, subject to accommodation. If you are hired, we will require you to prove that you have received the COVID-19 vaccine or have a valid documented religious or medical reason not to be vaccinated. This paragraph informs you of the company's expectations before you begin work at The Woodruff Arts Center, and you should not reveal information about your COVID-19 vaccination status prior to receiving an offer of employment.

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