Customer Service Rep

3 weeks ago

Cherry Hill, United States Allied Experts Full time
Allied Experts is currently hiring a full-time Customer Service Rep - CSR to join our team in the Cherry Hill area. This administrative and dispatch position earns a competitive hourly rate of $18- $25/hr, depending on experience. We offer the following benefits:
  • Health insurance
  • Paid dental
  • 401K
  • ESA (Employee Savings Account)
  • Life insurance
  • PTO/Sick time
  • Paid Holidays
  • Company parties
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP - CSR

As a Customer Service Rep (CSR), you arrive each day determined to provide superb customer service to our clients and help keep our office running smoothly. Your primary responsibilities are to answer phones, schedule and confirm appointments, and make follow-up calls.

Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. Your excellent communication skills and attention to detail ensure that their needs are met. Because there are always a variety of office tasks that you can help with, you are never bored You love that you get to interact with people every day and enjoy keeping busy.
  • Schedule and book the service and maintenance appointments with our clients.
  • Anticipate and mitigate conflicts in allocations of resources before it affects the client's experience.
  • Confirm appointments with the clients prior to the arrival of our staff and inform them if the technician is running late.
  • Follow up with phone calls upon completion of work performed.
  • When an issue arises with client dissatisfaction, take immediate action to resolve it.
  • Call customers to confirm maintenance appointments and reschedule as necessary.
  • Work closely with the customer service department to coordinate scheduling.
  • Communicate clearly, precisely, and in a friendly manner. Take and deliver messages as appropriate. Ensure messages are received and follow up as appropriate.
  • Ensure the accurate capture, data entry and maintenance of customer information.
  • Be familiar with Allied's, products/service plans, and services.
  • Coordinate with technicians when parts for their job arrives and where the Technician can find it.
  • Alert managers quickly to significant customer issues, serving as a champion of the client.
  • Scheduling of service technicians and based on skill set need and geographic locations.
ABOUT ALLIED EXPERTS

At Allied Experts our goal is to help homeowners achieve greater comfort, indoor air quality, and energy efficiency for a higher quality of life. We provide residential services including heating, cooling, plumbing, weatherization, and insulation. Energy efficiency is our specialty. Our service area includes Cherry Hill and over 130 municipalities across New Jersey. What sets us apart in our industry is our focus on outstanding customer service as well as getting to the root cause of home performance issues by taking a "whole-house" approach and offering the best proposal for the client. Consequently, we were named the nation's #1 ranked Home Performance With Energy Star Contractor and have been recognized six times as Century Club Award Winners by the EPA.

We maintain a high employee retention rate, allowing us to consistently provide these quality services. This is due to our company culture and the opportunities we provide for our employees. We offer a team-oriented environment where we look out for each other and are accountable to one another. We challenge everyone to become the best at their profession for their own benefit as well as that of our entire team.

REQUIREMENTS
  • Customer Service Experience
  • Excellent phone skills including fielding inbound and outbound customer and technician calls
  • Able to handle office tasks, such as maintaining maintenance contracts and data entry
  • Can operate Microsoft Office Suites

  • Customer Service Rep

    4 weeks ago

    Cherry Hill, United States Allied Experts Full time

    Job DescriptionJob DescriptionAllied Experts is currently hiring a full-time Customer Service Rep - CSR to join our team in the Cherry Hill area. This administrative and dispatch position earns a competitive hourly rate of $18- $25/hr, depending on experience. We offer the following benefits:Health insurancePaid dental401KESA (Employee Savings Account)Life...

  • Customer Service Rep>

    4 days ago

    Crest Hill, United States Americold Full time

    Americold - 16820 Churnovic Lane [Customer Service Representative] As a Customer Service Rep at Americold, you'll: Respond to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. and report customer feedback to management; Provide clerical support including overseeing all paperwork associated with orders,...

  • Customer Service Representative

    4 days ago

    Cherry Hill, United States Gateway Search Associates Inc Full time

    Job Description Our client, a family owned distributor, strives to provide the best quality service possible. They seek a Customer Service Rep who is passionate about serving others. This individual must enjoy interacting with customers while helping to simplify complicated situations. A strong candidate can describe themselves as being patient, calm,...

  • Customer Service Rep(02750)

    2 weeks ago

    Crest Hill, United States Domino's Pizza LLC Full time

    Company Description Starting from $13/Hour Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives. Part-time and full-time permanent positions are available Nights and Weekends Looking for something fast-paced & a schedule that works with you, not against you?! Domino's Pizza is perfect for those looking for a flexible schedule...

  • Customer Service Rep

    1 week ago

    Cedar Park-Liberty Hill, United States Privette Division Full time

    Job DescriptionJob DescriptionPeople skills desired but prior experience not necessary, Customer Service Rep· Job Security in a Recession Proof Industry· Industry Leading Compensation and Rewards Programs· Leadership Development and Rapid Career Advancement· Mission of HOPE· Safe and Clean Work Areas· Inclusive and Diverse Teams· Flexible and Fun Work...

  • Customer Service Representative>

    2 weeks ago

    Oxon Hill, United States McDonald's Full time

    McDonald's - 5500 SAINT BARNABAS RD [Crew Member / Restaurant Associate] As a Customer Service Rep at McDonald's, you'll: Greet and welcome customers to the restaurant; Assist them with their order with great service both in Drive- Thru and dine-in; Collaborate with the rest of the team ensuring the facilities are clean and organized; Ensure customers are...

  • Lead Patient Services Rep

    2 weeks ago

    Cherry Hill, United States Cooper University Hospital Full time

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • Customer Service Representative

    2 weeks ago

    Cherry Hill, United States A Bell Pest Services Full time

    Job DescriptionJob DescriptionOur Customer Service Representatives (CSR) are the link between our customers and our service techniciansAs a CSR, you will coordinate schedules, resolve customer issues and concerns, respond to service and sales inquiries, and communicate with the fieldProvide exceptional support by ensuring clients have a great...

  • Customer Service Supervisor

    3 weeks ago

    Cherry Hill, New Jersey, United States KOHLS Full time

    About the RoleIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.What You'll DoLead,...

  • Customer Service Representative

    2 weeks ago

    Cherry Hill, United States Innovative Charity Events Full time

    Join our team as a **Customer Service Representative**, where you'll embark on an exciting journey of customer interaction, problem-solving, and building valuable client relationships. - **Your Main Responsibilities**:_ - Assume the role of our clients' representative and be their ambassador - Deliver exceptional customer service to both our new and existing...

  • Customer Services Representative

    2 weeks ago

    Cherry Hill, United States Emerson Group Full time

    Job DescriptionJob DescriptionLONG TERM ASSIGNMENT WITH GREAT INSURANCE COMPANY IN CHERRY HILL!WORK IN OFFICE OR HYBRID$18./hrAssignment starts on Monday, from June 3rd until the end of September.Work 8:30-515 OR work 8:45-530 with a 45-minute lunch. (there are two 15-minute paid breaks)Be the first point of contact for all customers utilizing the call...

  • Customer Service Representative

    3 days ago

    Cherry Hill, United States Auto Lenders Liquidation Full time

    AutoLenders is the largest pre-owned auto dealership in New Jersey with 7 locations, in addition to 2 locations in Pennsylvania. We offer a no-haggle, no-hassle business model where quality and customer service are key. **Job**:Customer Service Representative **Responsibilities**: The Customer Service Representative has the following responsibilities: -...

  • Customer Service Representative

    3 days ago

    Cherry Hill, United States SI Busineess Solutions Full time

    Job DescriptionJob DescriptionSignature is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level CSR to assist with our firm's...

  • Customer Service Representative

    3 days ago

    Cherry Hill, United States SI Busineess Solutions Full time

    Job DescriptionJob DescriptionSignature is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level CSR to assist with our firm's...

  • Customer Svc Rep

    2 weeks ago

    Cherry Hill, United States Long & Foster Full time

    Job Category : InsuranceRequisition Number : CUSTO009599Apply nowPosted : May 15, 2024Full-TimeHybridLocations Showing 1 locationCherry Hill, NJ 08002, USADescription To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions)Support...

  • Customer Service Branch Associate

    4 weeks ago

    Cherry Hill, United States Sherwin-Williams Company Full time

    The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment, a Customer Service, Branch Associate, Associate, Service, Retail

  • Customer Service Branch Associate

    1 week ago

    Cherry Hill, United States Sherwin-Williams Full time

    The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment, a Customer Service, Branch Associate, Associate, Service, Retail

  • Customer Service Representative

    1 day ago

    Cherry Hill, United States Corcentric Full time

    Job DescriptionJob DescriptionCorcentric is seeking a highly motivated and detail-oriented Customer Service professional to join our Supplier Enablement and Onboarding team. As a Supplier Enablement and Onboarding Specialist, you will play a critical role in the successful onboarding and enablement of new suppliers onto our Corcentric platform. You will work...

  • HVAC Service Technician

    7 days ago

    Cherry Hill, United States Helios Service Partners Full time

    HVAC/R Service Technicians provide diagnostics, service, repair, maintenance & installation for various brands of light commercial HVAC/R equipment. Our technicians make quality repairs in a timely manner, maintain their equipment to the highest standards, and build trusting relationships with our clients. WHAT SETS HELIOS APART: * Competitive hourly...

  • Customer Svc Rep

    2 weeks ago

    Cherry Hill, United States Long & Foster Full time

    To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.Job Duties and Responsibilities (Essential Job Functions) Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness....