Customer Services Representative

2 weeks ago


Cherry Hill, United States Emerson Group Full time
Job DescriptionJob Description

LONG TERM ASSIGNMENT WITH GREAT INSURANCE COMPANY IN CHERRY HILL

WORK IN OFFICE OR HYBRID

$18./hr


Assignment starts on Monday, from June 3rd until the end of September.

Work 8:30-515 OR work 8:45-530 with a 45-minute lunch. (there are two 15-minute paid breaks)

Be the first point of contact for all customers utilizing the call center for routine policy updates.

  • Delight customers with superior customer service.
  • Service existing customers with payments, policy changes, etc. which do not require additional underwriting support.
  • Cancel and Non-renew policies according to procedures.
  • Performs other duties as assigned.
  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft applications
  • Prior customer service experience

MUST have strong data entry skills and ability to maneuver in different computer screens while speaking with customers.



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