Experience Guide-

4 months ago

Frisco, United States The NOW Massage Full time

**Experience Guide- (Front Desk Receptionist) - Frisco, TX**

**National Franchise Boutique Locations | Frisco, TX | Full Time and Part Time**

Job Description The NOW, a new concept massage boutique, was founded on the principle that self-care is a necessity not a luxury. Designed to serve as an oasis from todays fast paced digital society, their goal is to offer high-quality, affordable massage services in an inspired setting. After launching in 2015, The NOW quickly became a wellness destination for globe-trotting influencers and locals alike. With boutiques currently open from coast to coast and several locations on the horizon, The NOW is looking forward to bringing their thoughtfully crafted menu with customizable enhancements, healing products and singular design aesthetic to cities all over the United States

The Experience Guide is responsible for the reception area and overall seamless daily operations of facility. Includes, but not limited to, the greeting of all guests, answering phone calls, assisting guests with questions regarding services and products, booking all appointments, promoting membership sales, checking the guest into the computer system, customizing the guests massage, and charging for services performed.

Duties and Responsibilities:

* Provide top level guest service for all including internal guest service.

* Know and be able to articulate The NOW mission.

* Be on time for your shift.

* Properly open and close boutique each day according to Standard.

* Operating Procedures.

* Accurately book, change and cancel massage appointments.

* Acknowledge and greet everyone who enters and leaves.

* Provide detailed descriptions of services, enhancements, retail products, appointment cancellation/change policies, memberships, and parking information with any applicable challenges.

* Utilize computers with skill and proficiency and only for business purposes.

* Maintain cash register bank.

* Answer the phone promptly and use the guests first name throughout the phone conversation.

* Actively promote services, enhancements, membership, and retail, as well as special events, promotions and/or discounts available.

* Maintain eye contact when addressing external and internal guests.

* Handle guests questions and concerns professionally and courteously paraphrasing back what has been articulated ensuring top level communication.

* Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.

* Maintain a clean; safe, fully stocked and well organized work area.

* Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.

* Maintain a positive attitude and contribute toward a healthy workplace that is free of bullying, discrimination, harassment, and retaliation.

* Regularly attend, participate in and support training and staff meetings.

* Assist in all areas of operation as requested by management.

* Communicate to management any and all occurrences involving staff or guests that require attention.

Position Requirements:

* Must be detail-oriented and have ability to multi-task.

* Ability to be efficient and productive in a fast-paced environment.

* Must have enthusiasm and possess excellent customer service skills.

* Must possess basic math and money handling skills.

* Enjoy working with people and possess a friendly and outgoing personality.

* Excellent communication, listening and computer skills.

* Must be a team player.

The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

  • Experience Guide

    1 week ago

    Frisco, Texas, United States The NOW Massage Full time

    Job Title: Experience GuideJoin The NOW Massage team as an Experience Guide and be part of a dynamic and growing wellness center. As an Experience Guide, you will be responsible for providing exceptional customer service, ensuring a seamless and enjoyable experience for our guests.Key Responsibilities:Provide top-notch customer service to all guests,...

  • Montessori Lead Guide

    1 month ago

    Frisco, Texas, United States Guidepost Montessori Full time

    Job Description**Job Title:** Montessori Lead Guide - Infant Program**Job Summary:** We are seeking a highly qualified and experienced Montessori Lead Guide to lead our infant program at Guidepost Montessori. The successful candidate will be responsible for creating and implementing a high-quality Montessori program for children aged 6 weeks to 16 months.Key...

  • Montessori Lead Guide

    1 month ago

    Frisco, Texas, United States Guidepost Montessori Full time

    Job DescriptionWe are seeking a highly skilled and passionate Infant Montessori Lead Guide to join our team at Guidepost Montessori. As a key member of our community, you will be responsible for creating and leading a model infant classroom for children aged 6 weeks to 16 months.Key Responsibilities:Develop and implement a comprehensive Montessori curriculum...

  • Montessori Lead Children's House Guide

    4 weeks ago

    Frisco, Texas, United States Guidepost Montessori Full time

    Job OpportunityWe are seeking a highly skilled and dedicated Montessori Lead Children's House Guide to join our team at Guidepost Montessori.About the RoleThe successful candidate will be responsible for creating a nurturing and supportive environment that fosters independence, self-confidence, and a love of learning in children aged 3-6.Key...

  • Montessori Lead Guide

    4 weeks ago

    Frisco, Texas, United States Guidepost Montessori Full time

    Job Summary:Guidepost Montessori is seeking a highly motivated and experienced Lead Toddler Educator to join our team. As a Lead Toddler Educator, you will be responsible for creating and leading a model classroom that fosters a deep sense of community and meets the individual needs of each child.Key Responsibilities:Develop and implement a comprehensive...

  • Business Analyst with Service now APM Module experience

    5 days ago

    Frisco, United States Smart IT Frame LLC Full time

    Hello Professionals,We are looking for a Senior Business Analyst with experience in (Service now APM Module). We do have 3 locations Frisco TX, Kansas City MO, Atlanta GA. Please find the below job description and apply for the job if you are interested.Only candidates based out of TX, MO, GA are considered.Role: Senior Business Analyst (Service now APM...

  • Sr. Product Manager, Technical

    2 weeks ago

    Frisco, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Beauty Consultant

    1 month ago

    Frisco, Texas, United States Sephora Full time

    Job Summary: As a Licensed Beauty Advisor at Sephora, you will be responsible for guiding clients on their beauty journey and providing a welcoming environment for them. Your role will involve unleashing your creativity, passion, and knowledge of iconic brands during every interaction, suggesting and selling products and services, and introducing clients to...

  • Mortgage Loan Originator

    2 months ago

    Frisco, United States Social Finance Ltd Full time

    span style=""font-weight: 400;"". Mortgage Loan Originators (ML - Os), Home Equity drive SoFi Lending Corp.s Mortgage sales team. ML - Os are responsible for the customer experience throughout the home equity mortgage origination process by guiding Mortgage, Equity, Loan Originator, Customer Experience, Home, Skills, Banking

  • Cloud Solutions Architect

    1 month ago

    Frisco, Texas, United States Asset Panda Full time

    Job OverviewAsset Panda is an innovative SaaS and Mobile enterprise established in 2012, dedicated to enhancing organizations' asset tracking and management capabilities through a highly adaptable platform tailored to our clients' workflows. Our mission focuses on optimizing our clients' resources, enabling them to reinvest in their workforce, objectives,...

  • Senior Registered Client Service Associate

    4 weeks ago

    Frisco, Texas, United States Raymond James Financial Incorporated Full time

    Job SummaryRaymond James Financial Incorporated is seeking a dynamic and detail-oriented Registered Client Service Associate to join our growing team. This essential role provides high-quality administrative support to Financial Advisors, clients, and branch staff members.Key ResponsibilitiesServes as the primary point of contact for daily interactions with...

  • Part Time Retail Sales Consultant STONEBRIAR MALL

    2 weeks ago

    Frisco, Texas, United States AlienVault Full time

    Job OverviewAs a Part Time Retail Sales Consultant, you will play a key role in creating meaningful connections with every customer, guiding them through their options, and meeting sales targets. You will work a schedule between 9am-9pm, including weekends, and have the opportunity to earn between $15.86 - $18.54 per hour plus $6,850 in commissions if all...

  • Retail Sales Associate

    4 months ago

    Frisco, United States Living Spaces Full time

    Position Summary ​The primary responsibility of a Retail Sales Associate is to execute the Living Spaces Guest Engagement Model and create a positive experience for our guests that keeps them coming back. Proper execution of these 2 areas will enable the product specialist to exceed targeted SPH (Sales Per Hour) and drive company KPIs all while maintaining...

  • ETL Snowflake Developer

    7 days ago

    Frisco, Texas, United States ConglomerateIT Full time

    ConglomerateIT: A Pioneer in Global Workforce SolutionsConglomerateIT is a certified and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of...

  • Mortgage Loan Originator

    3 weeks ago

    Frisco, Texas, United States Social Finance Ltd Full time

    Mortgage Loan Originator RoleSocial Finance Ltd is seeking a skilled Mortgage Loan Originator to join our Mortgage sales team. As a Mortgage Loan Originator, you will be responsible for guiding customers throughout the home equity mortgage origination process.Key Responsibilities:Customer Experience: Provide exceptional customer service and ensure a smooth...

  • Travel Nurse RN Position

    3 weeks ago

    Frisco, Texas, United States PHP Full time

    PHP is seeking a travel nurse RN for a maternal newborn position in Texas. Job Details: * Specialty: Maternal Newborn * Discipline: RN * Duration: 13 weeks * Hours: 36 hours per week * Shift: 12 hours, nights About PHP: At PHP, we focus on building a family of healthcare professionals by providing premium employment opportunities and guiding them through...

  • Guest Services Coordinator

    1 month ago

    Frisco, Texas, United States Dave & Buster's Restaurant Full time

    Position OverviewThe Guest Services Coordinator plays a crucial role in shaping the first impressions of our Guests at Dave & Buster's. This position is dedicated to providing a warm and inviting atmosphere, ensuring that every visitor feels welcomed and valued.Key ResponsibilitiesEffective Communication: Engage with Guests in a friendly and professional...

  • Mortgage Loan Originator

    4 weeks ago

    Frisco, Texas, United States Social Finance Ltd Full time

    Mortgage Loan Originator RoleSocial Finance Ltd is seeking a skilled Mortgage Loan Originator to join our Mortgage sales team. As a Mortgage Loan Originator, you will be responsible for guiding customers throughout the home equity mortgage origination process.Key Responsibilities:Customer Experience: Provide exceptional customer service and ensure a smooth...

  • Senior Software Engineer

    4 weeks ago

    Frisco, Texas, United States comerica Full time

    About the RoleWe are seeking a highly skilled Senior Software Engineer to join our Card Services team at Comerica. As a key member of our engineering team, you will be responsible for providing technical leadership and expertise in the design, development, and implementation of complex software systems.Key ResponsibilitiesDesign and MethodologyCollaborate...

  • Senior Software Architect

    2 weeks ago

    Frisco, United States Comerica Full time

    Job DescriptionComerica is seeking a highly skilled Principal Engineer to join our team.The successful candidate will provide engineering and architecture support for complex system management activities related to system software, hardware, performance, problem determination or resource management requiring communication and coordination with vendors,...