Experience Guide
1 week ago
Join The NOW Massage team as an Experience Guide and be part of a dynamic and growing wellness center. As an Experience Guide, you will be responsible for providing exceptional customer service, ensuring a seamless and enjoyable experience for our guests.
Key Responsibilities:- Provide top-notch customer service to all guests, including internal guests.
- Know and articulate The NOW Massage mission and values.
- Be on time for your shift and properly open and close the boutique each day.
- Accurately book, change, and cancel massage appointments.
- Provide detailed descriptions of services, enhancements, retail products, appointment cancellation/change policies, memberships, and parking information.
- Utilize computers with skill and proficiency and only for business purposes.
- Maintain cash register bank and answer the phone promptly.
- Actively promote services, enhancements, membership, and retail, as well as special events, promotions, and discounts available.
- Maintain a clean, safe, fully stocked, and well-organized work area.
- Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
- Maintain a positive attitude and contribute toward a healthy workplace that is free of bullying, discrimination, harassment, and retaliation.
- Regularly attend, participate in, and support training and staff meetings.
- Assist in all areas of operation as requested by management.
- Communicate to management any and all occurrences involving staff or guests that require attention.
- Must be detail-oriented and have ability to multi-task.
- Ability to be efficient and productive in a fast-paced environment.
- Must have enthusiasm and possess excellent customer service skills.
- Must possess basic math and money handling skills.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication, listening, and computer skills.
- Must be a team player.
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Montessori Lead Guide
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Montessori Lead Guide
1 month ago
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Montessori Lead Children's House Guide
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Montessori Lead Guide
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Cloud Solutions Architect
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Travel Nurse RN Position
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Guest Services Coordinator
1 month ago
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Healthcare Managing Partner, Client Success
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Senior Software Engineer
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Guest Services Coordinator
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Valet - Jaguar Land Rover Frisco
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