Patient Care Coordinator

1 month ago

Indianapolis, United States Community Dental Partners Full time
Patient Care Coordinator

Reports to: Practice Manager
Key Partnerships: Clinical, billing, and operations
Department: Operations
Salary: $18-20/hr (based on experience)
Classification: Non-Exempt
Status: Full Time

About this role: The Patient Care Coordinator is the first line of customer service for all patients and visitors entering our office. This individual is a team player and brings their best to our office to achieve the best outcomes for our patients. This role is primarily responsible for greeting patients, checking patients in, presenting treatment plans, scheduling and confirming future appointments, and handling incoming phone calls. The patient care coordinator will assist patients with questions and needs ensuring they receive the best service possible.

Job Responsibilities:
  • Provide a warm and inviting tone when fronting questions from new and existing patients on the telephone
  • Exhibit a welcoming appearance and attitude towards new and existing patients and guests in the lobby
  • Accurate capture and entry of patient demographic and insurance information into an electronic patient health program
  • Accurate verification of dental insurance benefits prior to treatment plan creation and presentation
  • Creation and presentation of the treatment plan, with effective communication of all treatment options
  • Resourcefulness while aiding patients in arranging finances to receive necessary treatment
  • Responsible handling of financial receipts and cash in accordance with practice standards
  • Consistent ability to ensure proper documentation is signed and input into the electronic health record
  • Capability of maintaining rapport with multiple patients at once during times of high demand
  • Capability of problem-solving with regard to accounting and clinical questions from patients
  • Maintenance of lobby, front office, and other facility areas according to practice standards
  • Effective communication with management and co-workers regarding improvements and suggestions
  • Successful completion of internal training programs
Basic Qualifications:
  • High school diploma or GED
  • Basic dental knowledge or the ability to learn
  • Ability to work with minimal supervision, self-starter, and demonstrates initiative
  • Excellent work ethic and attendance record
  • Dental Experience is required
Key Skills and Abilities, Characteristics of a good fit:
  • Customer Service Skills - must be able to provide excellent patient service to ensure their dental needs are being met.
  • Multi-Tasker - ability to prioritize and address multiple demands concurrently.
  • Communication - must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary both in verbal and written capacities.
  • Team Mindset - the ability to work within a team for the good of the patient.
  • Positive Problem Solver - ability to think on your feet and find solutions to a variety of unique issues.
  • Continuous Improvement - openness to and the ability to assess and improve processes and patient service experience.
  • Flexible and Innovative - highly adaptable to the dynamic and fast-paced business environment
  • High Engagement - supportive of leadership and role model for company values and guiding behaviors
  • Follow Up and Attention to Detail - Strong demonstration of task completion and dedication to detail
  • Computer Skills - Proficient ability to use a computer and electronic medical record.
  • Confidentiality - Maintain patient, team member, and employer confidentiality. Comply with all HIPAA regulations.
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Schedule and Location:
  • Shifts and location can change based on the primary location hired for (Mon-Sun: 8am-10pm ET)
  • Location: Same Day Dental Southport
Certification and Licensure:
  • None required
Work Environment:
  • Environmentally controlled dental office environment
  • Fast-paced environment with occasional high-pressure situations
  • Frequent interaction with a diverse population including team members, providers, patients, insurance companies, and other members of the public
Physical Demands:
  • Frequent sitting, writing, typing, grasping and speaking
  • Occasional standing, walking, reaching, bending, stooping, lifting, and carrying
  • Lifting, carrying, pushing, and pulling up to 25 pounds
  • Frequent use of a computer, keyboard, copy machine, and phone


Location:
Same Day Dental - Southport
Monday-Sunday

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Internal ID: CDP100

  • Patient Care Coordinator

    2 weeks ago

    Indianapolis, Indiana, United States INTEGRATIVE HEALTH CARE SERVICES OF Full time

    Position OverviewWe are a nurse-owned health care coordination firm dedicated to providing exceptional support to seniors and individuals with disabilities across the state of Indiana. Our organization is recognized for its professionalism, innovation, and commitment to enhancing the quality of life for our clients.Work Environment:Flexible remote work...

  • Patient Care Coordinator

    2 weeks ago

    Indianapolis, Indiana, United States Advanta Biometrics Full time

    Job OverviewWe are seeking a proactive, compassionate, and organized individual to take on the role of Patient Care Coordinator. This position primarily involves the remote communication, engagement, and monitoring of patients facing various health challenges. Your key responsibility will be to understand and track patient symptoms, thereby improving the...

  • Patient Care Coordinator

    5 days ago

    Indianapolis, Indiana, United States Ascension Full time

    Job SummaryWe are seeking a skilled Nurse Specialist to join our team at Ascension St. Vincent Women's Hospital in Indianapolis, IN. As a key member of our healthcare team, you will provide high-quality patient care and support to our patients and their families.Key ResponsibilitiesProvide direct nursing care to patients in accordance with established...

  • Patient Care Coordinator

    1 week ago

    Indianapolis, Indiana, United States Caregivers Full time

    Job OverviewPosition Summary: The Care Coordinator plays a pivotal role in managing and enhancing the quality of home health services. This position involves extracting clinical data from OASIS and various medical documentation, ensuring accurate ICD-10 coding for patient records in line with established protocols. The Care Coordinator also recommends...

  • Patient Care Coordinator

    2 weeks ago

    Indianapolis, United States Franciscan Health Full time

    Franciscan Health Indianapolis Campus8111 S Emerson Ave Indianapolis, Indiana 46237Professional Development Opportunities Faith-based, Mission-focused Organization A 17-bed unit who a who cares for hematology/oncology patients that range from med/surg to critical care needsTypical patient ratios: 1:1 to1:3 or 1:4 depending on acuityWe are only 1 of 2 BMT...

  • Patient Care Coordinator

    1 week ago

    Indianapolis, United States Franciscan Health Full time

    Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 Professional Development Opportunities Faith-based, Mission-focused Organization A 17-bed unit who a who cares for hematology/oncology patients that range from med/surg to critical care needs Typical patient ratios: 1:1 to1:3 or 1:4 depending on acuity We are only 1 of 2...

  • Patient Care Coordinator

    1 month ago

    Indianapolis, United States Restructured Chiropractic Full time

    SEARCHING FOR FULL-TIME PATIENT CARE COORDINATORRestructured ChiropracticEverything we do boils down to helping people experience hope as it relates to their health. We love that we get to celebrate life-change with the people and families that we help. We work really hard, have fun, educate, and encourage our patients.ABOUT USWe teach our patients to take...

  • Patient Care Coordinator

    1 month ago

    Indianapolis, United States Restructured Chiropractic Full time

    SEARCHING FOR FULL-TIME PATIENT CARE COORDINATORRestructured ChiropracticEverything we do boils down to helping people experience hope as it relates to their health. We love that we get to celebrate life-change with the people and families that we help. We work really hard, have fun, educate, and encourage our patients.ABOUT USWe teach our patients to take...

  • Patient Care Coordinator

    2 weeks ago

    Indianapolis, Indiana, United States Caregivers Full time

    Job OverviewPrimary Responsibilities: Extracts essential clinical data from OASIS along with various medical documentation, charts, and records. Accurately assigns ICD-10 diagnosis codes to patient files in accordance with established protocols. Proposes modifications to OASIS based on clinical records and advises clinicians on necessary changes....

  • Patient Care Coordinator

    2 weeks ago

    Indianapolis, United States Community Health Network Full time

    Patient Care Coordinator (RN) - MaternityJob Ref2405870CategoryNursingJob FamilyRegistered NurseDepartmentMaternity ServicesScheduleFull-timeFacilityCommunity Hospital North7150 Clearvista DriveIndianapolis, IN 46256United StatesShiftNight JobHours6:00pm - 6:30am with weekend rotation to be determined;Holiday rotation**Join Community**Community Health...

  • Patient Care Coordinator

    2 weeks ago

    Indianapolis, United States Community Health Network Full time

    Join CommunityCommunity Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits...

  • Patient Care Coordinator

    2 weeks ago

    Indianapolis, United States Community Health Network Full time

    Join CommunityCommunity Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits...

  • Patient Care Coordinator

    4 weeks ago

    Indianapolis, United States Community Health Network Full time

    Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and...

  • Patient Care Coordinator

    2 weeks ago

    Indianapolis, United States Community Health Network Full time

    Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and...

  • Pharmacist - Patient Care Coordinator

    5 days ago

    Indianapolis, Indiana, United States Eskenazi Health Full time

    Job SummaryEskenazi Health is seeking a highly skilled Clinical Pharmacist to join our team. As a Clinical Pharmacist, you will play a critical role in optimizing medication regimens for hospitalized patients, ensuring their medication therapy is safe, effective, timely, and efficient.Key ResponsibilitiesMedication Optimization: Collect necessary information...

  • Patient Care Coordinator

    4 days ago

    Indianapolis, Indiana, United States Community Health Network Full time

    About the RoleWe are seeking a highly skilled and experienced Patient Care Coordinator to join our team at Community Health Network. As a key member of our clinical leadership team, you will be responsible for providing daily leadership and support to our nursing staff, ensuring the delivery of exceptional patient care and outcomes.Key...

  • Patient Care Coordinator

    1 week ago

    Indianapolis, Indiana, United States Adecco Full time

    Job SummaryAdecco Medical is seeking a dedicated and motivated Patient Care Assistant to join our team. This is a permanent and direct-hire position.Key ResponsibilitiesProvide primary care and support to geriatric patients in their homes.Assist patients with daily living activities, such as bathing, dressing, and eating.Ensure patients receive their...

  • Patient Care Coordinator

    1 week ago

    Indianapolis, Indiana, United States Adecco Full time

    Job SummaryAdecco Medical is seeking a dedicated and motivated Patient Care Assistant to join our team. This is a permanent and direct-hire position.Key ResponsibilitiesProvide primary care and support to geriatric patients in their homes.Assist patients with daily living activities, such as bathing, dressing, and eating.Ensure patients receive their...

  • Patient Care Technician

    2 weeks ago

    Indianapolis, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...

  • Orthodontic Patient Coordinator

    3 days ago

    Indianapolis, United States Pippin Dental & Braces - a Benevis company Full time

    Overview: Pippin Dental & Braces Position: Orthodontic Patient Coordinator Full Time: M-TH Travel between our Lafayette and Keystone office requiredWork for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access...