Patient Care Coordinator
4 weeks ago
Cosmetic Physician Partners is building a premier network of Physician-led aesthetic clinics throughout the United States. Our mission is to offer exceptional leadership, support services, and an unparalleled brand experience to deliver remarkable outcomes. We aim to improve the quality of life for both our clients and team members.
We are seeking a Patient Care Coordinator to support one of our partner clinics Resurrect Skin MD located in Dallas, TX.
Your primary role is to manage scheduling client appointments, greet clients when they arrive and have knowledge of the services performed.
The ideal candidate will have superb patient care disposition, excellent communication skills, and is well-spoken and articulate. He/she must have flexibility in scheduling, strong analytical decision-making skills, is extremely outgoing and friendly, able to multitask, be a team player, must be comfortable with basic computer/software knowledge, have high integrity and is a quick learner with the desire to grow.
This is a part-time role (20-24 hours per week with the opportunity to become full-time).
Responsibilities:
- Greets and check-in patients upon arrival
- Gather requisite patient information and place in chart and enter in computer
- Escort patients to exam rooms and maintain exam rooms between patients
- Check patients out and collect all fees as required
- Answer incoming phone calls, retrieve messages from voicemail, schedule appointments, record complete messages and direct callers to the appropriate personnel
- Pull charts for appointments and messages
- Ensure comfort of patients in waiting room and cleanliness throughout the office
- Knowledge of medical terminology, cosmetic procedures, and skincare products
- 2 Year Experience in a medical office or medical spa setting
- Experience answering phones in a medical office environment
- Excellent communication, organizational, and management skills
- Must have proficient computer and typing skills
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