Medical Spa Patient Coordinator

2 weeks ago


Dallas, United States VIV Wellness Full time

Welcome to VIV Wellness, where we specialize in advanced treatments in hair restoration, injectables, weight management, advanced aesthetics, hormone therapy, and more. Our skilled providers deliver a supportive and personalized experience, ensuring each patient's wellness and aesthetic journey is guided with the utmost care and innovation.


Position Overview: We are seeking a full-time, on-site Patient Care Coordinator at VIV Wellness in Dallas, TX. This essential role primarily supports a medical spa's daily activities, including professional-patient communication, appointment scheduling, opening and closing transactions, and providing an outstanding patient experience.


Responsibilities:

  • Provide concierge-level patient care, coordinating appointments and offering an exceptional customer experience.
  • Engage with patients via phone, email, SMS, and social media to manage inquiries, appointments, and follow-ups.
  • Educate patients on treatments, procedures, and post-care instructions, delivering clear and compassionate guidance.
  • Maintain accurate records of patient interactions, payments, and medical terminology.
  • Ensure smooth patient flow, from initial inquiries through follow-up, fostering a welcoming and organized environment.
  • Actively promote the clinic, treatments, services, products, programs, and memberships.
  • Maintain a professional and clean work environment & appearance
  • Maintain complete confidentiality in all patient matters, following the company and state policies.
  • Assist with other duties and projects as assigned by management.
  • Assists leadership with the development and implementation of sales plans, market opportunities, reporting, and special projects
  • Provide feedback to marketing and sales teams to help improve lead-generation programs.


Qualifications:

  • Proficiency in appointment scheduling and patient care coordination, with strong phone and communication etiquette
  • Familiarity with medical terminology and medical spa treatments.
  • Prior experience in a medspa, medical office, or healthcare setting is a plus.
  • Excellent organizational and multitasking abilities.
  • Competency in scheduling software and office applications, with an Associate's degree or relevant certification preferred.
  • A responsive, self-starting attitude, dedicated to patient satisfaction and team collaboration.
  • Great attention to detail and accuracy
  • Consistently demonstrates good judgment, strong character and personality, ethics, and high-performance standards.
  • Fluency in Spanish is a plus.


Benefits:

  • (Hours are flexible)
  • TEAM MEMBER BENEFITS
  • Competitive starting pay
  • Commission
  • Access to medical benefits, including medical, dental & vision
  • Paid holidays


Join our dynamic team at VIV Wellness, where we create confidence and inspire wellness



  • Dallas, United States Renew Beauty Full time

    Renew Beauty Medspa is looking to fill our Patient Coordinator position. With 15 years leading in the industry, we are growing and expanding. Join our team and contribute to creating a seamless and positive journey for our valued patients. Along with patient care/concierge, this role includes communication with patients via phone, ai messaging, & social...


  • Dallas, United States Renew Beauty Full time

    Renew Beauty Medspa is looking to fill our Patient Coordinator position. With 15 years leading in the industry, we are growing and expanding. Join our team and contribute to creating a seamless and positive journey for our valued patients. Along with patient care/concierge, this role includes communication with patients via phone, ai messaging, & social...


  • Dallas, United States Renew Beauty Full time

    Renew Beauty Medspa is looking to fill our Patient Coordinator position. MUST be Bilingual (English & Spanish). With 15 years leading in the industry, we are growing and expanding. Join our team and contribute to creating a seamless and positive journey for our valued patients. Along with patient care/concierge, this role includes communication with patients...


  • Dallas, United States CPP Full time

    Cosmetic Physician Partners is building a premier network of Physician-led aesthetic clinics throughout the United States. Our mission is to offer exceptional leadership, support services, and an unparalleled brand experience to deliver remarkable outcomes. We aim to improve the quality of life for both our clients and team members. We are seeking a Patient...


  • Dallas, United States CPP Full time

    Cosmetic Physician Partners is building a premier network of Physician-led aesthetic clinics throughout the United States. Our mission is to offer exceptional leadership, support services, and an unparalleled brand experience to deliver remarkable outcomes. We aim to improve the quality of life for both our clients and team members. We are seeking a Patient...


  • Dallas, United States CPP Full time

    Cosmetic Physician Partners is building a premier network of Physician-led aesthetic clinics throughout the United States. Our mission is to offer exceptional leadership, support services, and an unparalleled brand experience to deliver remarkable outcomes. We aim to improve the quality of life for both our clients and team members. We are seeking a Patient...


  • Dallas, Texas, United States Car Spa Full time

    The Financial Reporting Specialist at Car Spa oversees the day-to-day financial reporting operations, ensuring accurate and timely production of financial statements. This role requires a solid understanding of GAAP accounting principles.With a focus on financial operations, this manager maintains and implements necessary controls to ensure optimal...


  • Dallas, United States ClearCardio Full time

    Job DescriptionJob DescriptionJob Title: Medical Administrator and Patient CoordinatorLocation: Carrollton Regional Medical Clinic, Dallas, TX (On-site)Schedule: Monday to Friday, 8 AM to 4 PMCompany: Clear Cardio™Job Overview:We are looking for an experienced Medical Administrator and Patient Coordinator who excels in patient management, scheduling, and...


  • Dallas, United States Secret Med Spa Full time

    It's A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics. To fulfill our mission of making people feel unstoppable in their everyday lives, we want passionate, positive, and polished individuals to join us. That's where you come...


  • Dallas, United States Technology Search Group, Inc. Full time

    About the job Patient Care Coordinator Job Overview:On behalf of our client, we are seeking a compassionate and organized Patient Care Coordinator to join our team. The Patient Care Coordinator will play a crucial role in ensuring a smooth and positive experience for our patients. This individual will be the first point of contact for patients, managing...


  • Dallas, Texas, United States Salem Health Full time

    Job DescriptionThis Medical Laboratory Technician role, also known as a Patient Specimen Coordinator, is a key position within our laboratory team at Salem Health. The ideal candidate will possess a strong understanding of laboratory procedures and be able to coordinate the smooth flow of patient specimens.Key ResponsibilitiesSpecimen Processing: The...


  • Dallas, United States The US Oncology Network Full time

    OverviewThe US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support our Dallas Presbyterian clinic at 8196 Walnut Hill.This position can be either a level 1, 2 or Sr based on relevant work experience.As a part of The US Oncology Network, Texas Oncology delivers high-quality,...


  • Dallas, United States US Oncology Network-wide Career Opportunities Full time

    Overview The US Oncology Network is looking for a New Patient Coordinator to join our team at Texas Oncology. This full-time position will support our Dallas Presbyterian clinic at 8196 Walnut Hill. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest...


  • Dallas, Texas, United States Parkland Health and Hospital System Full time

    Patient Transport Coordinator Job DescriptionAt Parkland Health and Hospital System, we are seeking a highly skilled and dedicated Patient Transport Coordinator to join our team. As a key member of our healthcare logistics team, you will play a vital role in ensuring the safe and efficient transportation of patients throughout our hospital campus.Key...


  • Dallas, Texas, United States Parkland Health and Hospital System Full time

    Job DescriptionRole OverviewAt Parkland Health and Hospital System, we are committed to providing high-quality patient care and transportation services. As a Patient Transportation Coordinator, you will play a vital role in ensuring the safe and efficient movement of patients within our facility.Key ResponsibilitiesDispatch patient transporters to ensure...


  • Dallas, United States UnitedHealth Group Full time

    Greet patient when entering the practice Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service File and maintain medical records Confirms and schedule appoi Care Coordinator, Patient Care, Patient, Coordinator, Health, Healthcare, Medical


  • Dallas, Texas, United States Children's Health Full time

    We are seeking a highly skilled and detail-oriented Patient Registration Coordinator to join our team at Children's Health Dallas. In this role, you will be responsible for facilitating the flow of patient registration by gathering patient demographics and third-party information with high accuracy in a fast-paced environment.Your primary responsibilities...


  • Dallas, United States Cooper Aerobics Full time

    Job Type Full-timeDescriptionPatient Services SpecialistJob DetailsDescriptionFull time: Cooper Clinic. The Patient Services Specialist plays an essential role in our patient experience. The Patient Services Specialist greets our patients and initiates the check-in process to ensure the patients receive the correct clinical procedures during their...


  • Dallas, United States ProCare Lakewood Emergency Full time

    The Patient Access Coordinator (Front Office Staff) is the first point of contact with patients and serves one of the most important functions in our facilities. The Patient Access Coordinator will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with...


  • Dallas, United States ProCare Lakewood Emergency Full time

    The Patient Access Coordinator (Front Office Staff) is the first point of contact with patients and serves one of the most important functions in our facilities. The Patient Access Coordinator will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with...