Current jobs related to Customer Service Specialist - Cedar Falls - Orkin

  • Customer Service Specialist

    3 months ago

    Cedar Falls, United States Rollins Full time

    ** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO020290 Showing 1 location **Job Details** **Description** **$14.00 PER HOUR** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Seasonal Customer Service Specialists** are committed to this purpose. ****This is a...

  • Customer Service Specialist, Seasonal

    5 months ago

    Cedar Falls, United States Rollins Full time

    ** Customer Service Specialist, Seasonal** **Job Category****:** Customer Service **Requisition Number****:** ORKIN16813 Showing 1 location **Job Details** **Description** **$14.00 PER HOUR** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Seasonal Customer Service Specialists** are committed to this purpose....

  • Retail Customer Service Specialist

    2 weeks ago

    Cedar Falls, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Representative

    1 month ago

    Cedar Falls, Iowa, United States Rollins Full time

    Customer Service SpecialistAt Rollins, we're committed to helping protect the world where we live, work, and play. As a Seasonal Customer Service Specialist, you'll play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Contact customers to schedule and confirm service appointmentsSchedule...

  • Customer Service Representative

    1 month ago

    Cedar Falls, Iowa, United States Rollins Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at Rollins, a global leader in pest management services. As a Seasonal Customer Service Specialist, you will play a critical role in delivering exceptional customer experiences and supporting our mission to protect the world where we live, work, and...

  • Retail Customer Service Representative

    2 weeks ago

    Cedar Falls, Iowa, United States Sherwin-Williams Full time

    About the RoleThis is an exciting opportunity to join our team as a Retail Customer Service Specialist at Sherwin-Williams. As a key member of our retail store team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide exceptional customer service and sales support to...

  • Retail Customer Service Representative

    1 month ago

    Cedar Falls, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent...

  • Retail Customer Service Representative

    3 weeks ago

    Cedar Falls, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide outstanding...

  • Medical Assistant Specialist

    2 weeks ago

    Falls Church, Virginia, United States Specialist Office Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant to join our team at Specialist Office. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesTriage patients and provide clinical support as neededPrepare and maintain accurate...

  • Customer Service Specialist

    6 days ago

    Cedar Knolls, New Jersey, United States PrideStaff Full time

    Customer Service SpecialistAt PrideStaff, we are seeking a skilled Customer Service Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include taking phone orders, filing, and resolving customer issues. You will also be responsible for checking...

  • Customer Service Representative

    3 days ago

    Cedar Falls, Iowa, United States Michaels Stores Full time

    Job Summary:We are seeking a skilled and customer-focused individual to join our team as a Framing Solutions Specialist. In this role, you will be responsible for providing exceptional customer service and creating memorable framing solutions for our customers.Key Responsibilities:Build strong relationships with customers to understand their framing needs...

  • Customer Service Specialist

    2 months ago

    Seneca Falls, United States BonaDent Full time

    Provide friendly, effective and efficient communication with customers to ensure customer satisfaction Ensure timely resolution and proper documentation of customer issues Develop relationships and be proactive with accounts Develop understanding of Customer Service Specialist, Customer Service, Specialist, Retail, Healthcare

  • Customer Service Representative

    3 months ago

    Cedar Falls, United States Rollins Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO023068 Showing 1 location **Job Details** **Description** **$16.25 Per Hour** **If these are key factors to your best work life, then this may be the position for you. Apply today to learn more.** **What Youll Be Doing...** As an Orkin Administrative...

  • Retail Customer Service Representative

    2 weeks ago

    Cedar Falls, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective...

  • Retail Customer Service Representative

    3 days ago

    Cedar Falls, Iowa, United States The Sherwin-Williams Company Full time

    Job SummaryThis position is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Retail Customer Service Representative

    2 days ago

    Cedar Falls, Iowa, United States Sherwin-Williams Full time

    Job DescriptionThis role is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Customer Service Specialist

    4 months ago

    Cedar City, United States Brightree Full time

    Customer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsCedar City, UT, United States time typeFull time posted onPosted 5 Days Ago job requisition idJR_011857 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its heart,...

  • Customer Service Specialist

    3 months ago

    Sioux Falls, United States Short Staffed Inc Full time

    Job Position: Customer Service Specialist Job Type: Part-Time Location: Sioux Falls, SD 57104 Pay Rate: $11.20/hr.+ Tips Job Summary: 5:00PM-10:00PM Hours Vary Description: We are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team. As a customer service specialist, you will be the first point of contact for our valued...

  • Customer Service Specialist

    4 weeks ago

    Sioux Falls, South Dakota, United States Sherwin-Williams Full time

    Job Title: Customer Service SpecialistAt Sherwin-Williams, we are seeking a highly motivated and customer-focused Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer concerns in a timely and professional...

  • Customer Experience Specialist

    3 months ago

    Falls Church, United States International Executive Service Corps Full time

    We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for...

Customer Service Specialist

3 months ago

Cedar Falls, United States Orkin Full time

Overview:

We Need Your Next-Level Service Mindset at the Best in Pests.

$18.25/Hr

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have more than a jobyoull have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back.

With Orkins award-winning training program, youll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now

Responsibilities:

As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

  • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
  • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you
  • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
  • Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
  • Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
  • Reschedule unserviced accounts within 24 hours
  • Participate in quality assurance processes, programs, and initiatives
  • Safeguards customers privacy and other proprietary information

What type of benefits will you receive?

  • Competitive earnings
  • $18.25/Hr
  • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry leading, quality, comprehensive training program

Why should you choose Orkin?

  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
  • The Pest Management Industry is growing and is a recession resistant line of business
  • You have a service-oriented mindset that leads you to build loyalty and trust with clients
  • You hold yourself responsible to commitments
  • You value being part of a team
  • You want to join a company that supports the community
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the Best in Pests?

Qualifications:

What do you need to be successful?

  • Previous experience in Customer Service or Sales preferred
  • High School Diploma or equivalent required
  • Ability to pass a drug screen and background check is required
  • Excellent interpersonal and communication skills
  • Basic computer skills in various software and web-based applications
  • Proficient in Microsoft Office
  • Strong attention to detail and follow through
  • Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
  • Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

#ORK456

07/16