Patient Services Representative, General Surgery

2 months ago


Dover, United States Mass General Brigham Full time

Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our network offers primary care, specialty care, and other services at locations throughout the New Hampshire and Southern Maine Seacoast Region. At WHP, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness, and experience professional growth - join our team today Wentworth Health Partners Seacoast General Surgery Wentworth Health Partners Seacoast General Surgery is a comprehensive surgical practice caring for patients requiring elective, outpatient, and emergency surgical services. Our board-certified surgeons ensure continuity of care by working closely with physicians and specialists to coordinate care of patients with complex conditions. This practice is located at 789 Central Avenue in Dover, NH 03820. Are you ready to bring your skills to this practice and join us in driving medicine forward? The Opportunity We are seeking a full-time, 40-hour Patient Services Representative to support our General Surgery team onsite, Monday through Friday 8:30am-5:00pm. Our Patient Service Representatives play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Representatives serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting Leading up to the patient visit, Patient Service Representatives schedule all appointments. During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, collecting co-payments, and assisting with any pre-visit paperwork/forms. At the conclusion of the visit, during check-out, Patient Service Representatives are tasked with the completion of forms and scheduling follow-up appointments, tests, and/or procedures. Other duties include fielding all incoming telephone calls and routing appropriately, performing referral/diagnostic/lab orders processing duties, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers. We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.Qualifications: Qualifications Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Patient Service Representative role is the opportunity for you. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes, innovative spirits, and genuine passion for the work. High School Diploma or equivalent required 2-4 years’ experience in healthcare or customer service, preferably in a medical office setting. Demonstrated knowledge of medical terminology preferred. Strong computer skills EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Primary Location NH-Dover-MGB Wentworth Douglass HospitalWork Locations MGB Wentworth Douglass Hospital 789 Central Ave Dover 03820Administrative SupportJob Administrative SupportOrganization Wentworth-Douglass Hospital(WDH)Schedule Full-timeStandard Hours 40Shift Day JobEmployee RegularJob Posting Sep 16, 2024



  • Dover, United States Wentworth-Douglass Hospital(WDH) Full time

    About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our network offers...


  • Dover, United States Wentworth-Douglass Hospital(WDH) Full time

    About UsWentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our network offers...


  • Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    About UsWentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing high-quality patient care and services that range from wellness and illness prevention to testing, treatment, and care of complex medical conditions. Our network offers primary...


  • Dover, New Hampshire, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Mass General Brigham. As a Patient Access Representative, you will be responsible for scheduling and registering patients for services, providing exceptional customer service, and ensuring accurate and efficient registration processes.Key ResponsibilitiesUtilize...


  • Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...


  • Dover, United States Mass General Brigham Full time

    Description: We're offering a generous sign-on bonus to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process! About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a...


  • Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...


  • Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...


  • Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...


  • Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...


  • Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...


  • Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...


  • Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...


  • Dover, New Hampshire, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Mass General Brigham. As a key member of our healthcare team, you will be responsible for scheduling and registering patients for services, providing exceptional customer service, and ensuring accurate and efficient registration processes.Key...


  • Dover, New Hampshire, United States Mass General Brigham Full time

    About UsWentworth Health Partners, an affiliate of Mass General Brigham Medical Group, is a multi-specialty group practice providing high-quality patient care and services. Our network offers primary care, specialty care, and other services throughout the New Hampshire and Southern Maine Seacoast Region.We value people who contribute to patient-centered care...


  • Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...


  • Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    About UsWentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing high-quality patient care and services that range from wellness and illness prevention to testing, treatment, and care of complex medical conditions. Our network offers primary...


  • Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...


  • Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...


  • Dover, New Hampshire, United States Mass General Brigham Full time

    About UsWentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing high-quality patient care and services that range from wellness and illness prevention to testing, treatment, and care of complex medical conditions.Our network offers primary...