Customer Success Sales Manager

4 weeks ago


Houston, United States Alpha Staffing Inc Full time

Job Description

Job Description

We are looking for energetic, high driven individuals We are seeking a Customer Success Manager to oversee customer relationships, drive adoption, and ensure customer satisfaction. The ideal candidate will be responsible for onboarding new clients, providing ongoing support, and identifying opportunities to upsell or cross-sell our products and services.

**Responsibilities:**

1. Develop and maintain strong relationships with customers to understand their needs and ensure their success. 2. Serve as the main point of contact for customer inquiries, requests, and escalations. 3. Collaborate with internal teams to resolve customer issues in a timely manner. 4. Conduct product training sessions for clients to increase product adoption and usage. 5. Identify growth opportunities within existing accounts and work towards expanding the business relationship. 6. Monitor customer health metrics to proactively address any potential risks. 7. Create and deliver regular reports on customer success metrics. 8. Stay up-to-date on industry trends and best practices in customer success.

**Qualifications:**

1. Previous experience in HVAC sales, door to door sales, or Solar Sales (not a must) 2. Proven experience in a customer success, account management, or similar role. 3. Excellent communication and interpersonal skills. 4. Strong problem-solving abilities and the ability to handle difficult situations with diplomacy. 5. Proficiency in CRM software and Microsoft Office suite. 6. Ability to work both independently and collaboratively in a fast-paced environment. 7. Customer-focused mindset with a passion for delivering exceptional service.

Benefits: Competitive pay and monthly bonuses Medical and life insurance Company stock options Retirement benefits with renewable income Opportunities to attend conventions

#J-18808-Ljbffr



  • Houston, United States AlphaStaff Full time

    We are looking for energetic, high driven individuals! We are seeking a Customer Success Manager to oversee customer relationships, drive adoption, and ensure customer satisfaction. The ideal candidate will be responsible for onboarding new clients, providing ongoing support, and identifying opportunities to upsell or cross-sell our products and services....


  • Houston, United States AlphaStaffing Full time

    **Responsibilities**: 1. Develop and maintain strong relationships with customers to understand their needs and ensure their success. 2. Serve as the main point of contact for customer inquiries, requests, and escalations. 3. Collaborate with internal teams to resolve customer issues in a timely manner. 4. Conduct product training sessions for clients to...


  • Houston, United States AlphaStaffing Full time

    Job DescriptionJob DescriptionWe are looking for energetic, high driven individuals! We are seeking a Customer Success Manager to oversee customer relationships, drive adoption, and ensure customer satisfaction. The ideal candidate will be responsible for onboarding new clients, providing ongoing support, and identifying opportunities to upsell or cross-sell...

  • Customer Success Manager

    27 minutes ago


    Houston, United States ETAP - Operation Technology, Inc. Full time

    ETAP empowers customers to make informed decisions throughout the life cycle of their projects with innovative software solutions for electrical systems. By applying ETAP solutions, customers experience continuous intelligence during design and engineering and into operations and maintenance using a unified electrical digital twin platform. ETAP supports...


  • Houston, United States Enverus Full time

    **Customer Success Manager** **Why YOU want this** **position** Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus’ innovative technologies drive production and investment strategies, enable best practices for energy...


  • Houston, United States Sparta Commodities Full time

    Job DescriptionJob DescriptionHey, we're Sparta Commodities!   We are a Swiss, VC-backed scaleup with a global reach. Our mission is to digitize the commodity trading market and become the leading platform for traders in all commodities verticals. We’ve already gained significant market traction and are financially backed by Venture...


  • Houston, United States Enverus Full time

    Description Customer Success Manager Why YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus’ innovative technologies drive production and investment strategies, enable best practices for energy and...


  • Houston, Texas, United States Sparta Commodities Full time

    Hey, we're Sparta Commodities!    We are a Swiss, VC-backed scaleup with a global reach. Our mission is to digitize the commodity trading market and become the leading platform for traders in all commodities verticals. We’ve already gained significant market traction and are financially backed by Venture Investors.    We are seeking a...


  • Houston, United States Professional Alternatives Full time

    Title: Sr. Customer Success Associate (Remote) Bilingual - English/French Assignment Duration: Indefinite Contract to Hire Location: Remote (Various hours depending on area supported) $25 per hour Contract to Hire (Contract for 1 year) MUST have full cycle order processing MUST be fluent in both English and French In this role you will provide...


  • Houston, United States Professional Alternatives Full time

    Title: Sr. Customer Success Associate (Remote) Bilingual - English/FrenchAssignment Duration: Indefinite Contract to HireLocation: Remote (Various hours depending on area supported)$25 per hourContract to Hire (Contract for 1 year)MUST have full cycle order processingMUST be fluent in both English and FrenchIn this role you will provide professional,...


  • Houston, United States Professional Alternatives Full time

    Title: Sr. Customer Success Associate (Remote) Bilingual - English/FrenchAssignment Duration: Indefinite Contract to HireLocation: Remote (Various hours depending on area supported)$25 per hourContract to Hire (Contract for 1 year)MUST have full cycle order processingMUST be fluent in both English and FrenchIn this role you will provide professional,...


  • Houston, United States DocJuris Full time

    DocJuris is looking for an experienced Customer Service Associate! DocJuris is an AI platform that delivers joy to legal, procurement, and sales teams by cutting contract cycle times and increasing consistency. We provide all our team members with a flexible remote-first work environment while being part of a diverse and empathetic team. If you're excited...


  • Houston, United States Voovio Full time

    Job DescriptionJob DescriptionAbout Voovio TechnologiesVoovio Technologies serves the biggest petrochemical, refining and manufacturing companies in the world. A growing software company with a patented technology and a Knowledge Automation platform for field operations. Thanks to Voovio, industrial manufacturing customers increase profitability with an...


  • Houston, United States Sales Reliance Full time

    About The PositionSilverfort's mission is to provide an industry-leading security and authentication solution for on-premises, hybrid, and multi-cloud directory environments. Silverfort developed a cutting-edge technology focused on real customer needs today, and for years to come.ResponsibilitiesAs a Regional Sales Manager, you will be responsible for...


  • Houston, United States Sales Reliance Full time

    About The Position Silverfort's mission is to provide an industry-leading security and authentication solution for on-premises, hybrid, and multi-cloud directory environments. Silverfort developed a cutting-edge technology focused on real customer needs today, and for years to come. Responsibilities As a Regional Sales Manager, you will be responsible for...


  • Houston, United States Insight Global Full time

    A Managed Service Provider is seeking a Customer Success Manager in Houston, Tx join the team. This person will be responsible for guiding new customers through the onboarding process ensuring they have a smooth experience, as well as understand customers business needs and how they are using the companies services. They will build long lasting relationships...


  • Houston, United States Enverus Full time

    Description Customer Success Consultant – Client Training, Commodities Trading Why YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus’ innovative technologies drive production and investment...


  • Houston, United States Vontier Corporation Full time

    Do you enjoy working for a growing company who partners with Fortune 500 customers to ensure their success? What if you could join a team that's experiencing double digit growth by making a difference for our customers who rely on innovative fuel man Specialist, Customer, Operations, Product Management, Manufacturing, Business Services, Solutions


  • Houston, United States Kpler Full time

    +4 years customer success management experience preferably in Fintech, Energy, shipping, or working for a data provider Experience working with large enterprise/strategic customers (100+ users and owned book value >$5M ARR) Outgoing, personable and a client-focused person Has the ability to articulate technical concepts with both technical and non-technical...

  • Territory Manager

    3 weeks ago


    Houston, United States Pursuit Sales Solutions Full time

    Our client, one of the largest distributors in their industry, is looking to grow their team of Territory Managers in the Greater Houston area. This person will step into existing business, manage and grow current accounts and identify new opportunities! This is an awesome opportunity with a reputable company that is experiencing tremendous growth and...